Appearance and protection service near Hockley, TX

I brought my truck to Back 2 Right for some rocker rust repair. Ended up being the entire driver's side rocker panel and the cab corner needed replaced. Though other vehicles were in the shop, he moved mine to top of the list since I wasn't using insurance. Not only that, but kept me updated regularly throughout the process--which was not lengthy because he was seriously on top of it. When I went to pick it up, it was clean, shiny, and better than I brought it in, and that's not just the repair. Above and beyond does not begin to describe the level of work, craftsmanship, and customer service I received here. I'll be suggesting Back 2 Right to everyone I know. Scott K.

11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.

I come every day to this location New manger since a month worst management Ever seen need to replace him . Vary bad customer ex , I will never go there again .

AUTO REPAIR AND MECHANICAL REPAIR. COME SEE WHY WE ARE THE BEST AND HAVE REPEAT CUSTOMERS!!

We repair dents, door dings and hail damage. We have been providing our service to customers, body shops and dealerships for Houston and the surrounding areas for over 20 years. We take pride in our work and make sure our customers have the best experience possible. We work in-house with Uptown Collision Center located at 6106 Fairdale Houston, Tx 77057. Now you can bring your vehicle right to us for an estimate or repair. We do provide mobile repair for a small service charge depending where you're located. We also handle insurance claims on hail damage. Phone Number: 281-580-DENT(3368) Please note: We repair all makes and models. "If we can't fix it, it can't be fixed."