Clutch repair service near Houston, TX

Had an electrical issue that has been diagnosed by multiple shops previously, including the dealership - they all wanted over a thousand dollars to replace a 'module that went bad' which was causing my windows not to work properly and my doors to not close themselves. The technician here pulled my car in and showed me that the fault with my Mercedes S550 wasn't in fact a bad module, but a module that needed to be reprogrammed/recalibrated. They took care of the problem while I watched, and didn't even charge me anything - they just told me to be sure and leave them a review online! So here I am! I'll definitely be back anytime my car or any of my family's cars need any work done! Thanks IDB!

We love Happy Karz! My family has come here for at least 10 years, and now my husband and I take both of our cars here. Always great service and fair prices. People we can trust!

great job. very professional. quick installation

After exhausting our local options we put the discovery 1 on a trailer and took it here. Most reviews were good so we thought we were lucky to find one only 5 hours away. We were mistaken. Maybe for maintenance work they would be ok, but to actually diagnose and fix the problem, I would never recommend them. The first time they had it for 2 weeks and $1100 later we had a tuneup, an ignition coil, new ground wire and spark plugs.... and a vehicle that still couldn't make it out of the parking lot. So keys in overnight slot again and it stayed for another 2 weeks. Both times my husband was told it was running well and they had been driving it around. Amazingly after one month and all the "driving" they did, we had 2 miles put on the truck and it still wouldn't get out of the parking lot. All of the things we had already replaced they replaced again... (ignition coil, oxygen sensor...) and wanted to keep it longer since they thought it was the mass air flow (had 2 sitting in the truck since we already went that route) and kept telling my husband the catalytic converters were blocked (3 months old... and would blow leaves across a parking lot). 2 days after trailering it home (another 5 hour trip there and 5 hours back) my husband talked online to a landrover owner who had similar issues. After checking the crankshaft sensor (as suggested) he discovered the 2 wires to/from the sensor were melted together. After fixing that problem it still "missed". So he went to look at the crank position ring and discovered a tine bent over. Because of this the sensor couldn't see it and was missing. After gently bumping the tine back up into place the sensor saw it and the missing stopped. It is running smoothly and perfectly. Now he just has to figure out why, after they rewired it, the front windows wont roll up or down, and the front sunroof won't either. I am not saying these people didnt want to fix it, I am saying that they should admit when they don't know and quit being parts replacers instead of mechanics. Also their master mechanic never seemed to be around, which makes me wonder if he was would it actually have gotten fixed. If you need a tune up, then this really doesn't apply to you but if you need a problem diagnosed you might want to think before sending it here. $2000 later and still not running any different when you pick it up, you have to ask if it is really worth it.

Came in for transmission service January 2017 and was told it would cost $600 to look at the transmission. I paid cash, got a hand written receipt, and I told Daniel (manager) to call me with an estimate. He calls me for with the initial estimate of $5000 less the $600 so $4400. I told him to wait for repair so I can talk to my wife, and that I’ll call him the next day. I called him the next day, and he said he’s completed repair of the car. I told him I did not agree to start, so he starts lowering the price to $3200. When I go pickup the car the next day, he tells me one of his porters got into an accident with my car (they said it was the other driver’s fault, which other driver said he was the porter’s fault). Long story short, I ask for owner’s contact info and he says it's private. I contacted him 17 times to get my car fixed (January to end of March). Car was left at the shop for over 1.5 months (tires went low). After which I took the car home and also inspected the transmission and found out the transmission dust cover was missing. I came back immediately and Daniel said he would not install the dust cover & claims it was missing before the repair which he also admitted that he would contact me if anything was out of the ordinary during the repair. After 3 months, Universal finally fixed my car due to the collision but with a very bad paint job/bondo work and missing/broken parts which I had to go back/forth to get fixed. Buyer beware of always negotiable transmission prices and no dust cover being re-installed. If they get into a collision with a customer vehicle, they never gave me their owner’s contact information and their shop insurance to make a claim after repeated requests, so I doubt they are insured. It’s also interesting that my $600 initial cash deposit is not included on my final receipt (only the $3200).

Used these guys MANY times always great service and prices they are always my FIRST AND LAST call i make when looking for parts!

My vehicle had misfire code, I took it in they repaired it and it was fine for a while but then I had the same issue just over a week ago I took it back they said it was a faulty coil. They warranted the work but, the check engine light is on again and it’s the same issue!!! This place was recommended to me so that’s why I went but I live about 45 min away and I’m afraid my vehicle will not make it.

After my experience with them I can not recommend this shop to anyone. warranty is a fraud, newspaper ad is bogus- very rude unprofessional and manipulative. Once you agree on a set price you get there find out almost double price. they never mention on the phone they accept "cash only" that's a red flag. don't sign anything before you very carefully read. example: warranty states that if repairs needed you must pay 150.00 just for him to honor warranty...total fraud. save your money avoid like the plague.

Warning these are scam artist and run a fraudlent credit card charge theft ring look on BBB site. file claims with att WARNING DO NOT TAKE YOUR CAR HERE ! A $1385.00 special is advertised worst case senario for transmission rebuild on google for this place, they get you in ask for the deposit $1385.00 to start and then after they start working on it, they call you back two day's later for another $1800.00, so then the job will be $3,185.00. lesson learned never make a deposit to start work, call around and find a shop that will be honest they will tear down a transmission for about $300.00 and tell you exactly whats wrong before they start so you can decide if it is really worth fixing, also checkout BBB site, and google the managers name Steven Hoffman has been involved in several lawsuits involving transmissions from chicago to las vegas and if you want to sue this guy his business is in houston but you must file in Dallas tx court. orney general.

Very crooked, dishonest business. They charged me $3000 dollars for a repair. I paid for it with my American Express Card. They then declared that my car ownership and the repair warranty belongs to an old, White man who helped me tolled the car off the road. I had to call American Express to dispute it as a bad business deal. The manger asked for 0 proof from a White handy man to assure the ownership of the car, but he demands to see my car title, the credit card recipt to prove that it's my car and that I paid for the repair. He even insinuate that the man is letting me use the car temporarily. I showed him the original sales contract of the car that stayed with the maintanece book from many years ago - the only paper I had at the time. He refused to look at it. He just asked for the title paper of the car more aggressively.. The credit card used for the transaction has my name on it and it matches the record in the front side of the repair order. He refused to look at it. He just asked for the credit card recipt more aggressively. I was denied of my 10 day check up. I was denied of my ownership of the car. I was denied of the warranty. He asked me to leave, saying I have a bad attitude. Nobody would trust a 2 year warranty when one is denied of one's standing as a customer, as owner of the warranty, as a paid consumer and the car owner, simply because one is not an old, white man. This whole thing is just bad, bad, crooked deal...

For two years, I had to take my car back 4 times after horrible noises kept coming back. They left the air filter out once, resulting in 50% higher gas consumption. The last time I took it in there, they gave me a complete lie about a problem, trying to scare business out of an ignorant woman. Worn shocks do NOT cause your brake pads to wear out quickly. I had a mechanic who actually knows how to do a brake job redo the work. He told me that a combination of cheap parts and a botched job were the reason why I continued to have God-Awful, train horn-like noises from my brakes. Taking my car to Just Brakes was a headache not worth any "value", and it just goes to show, you get what you pay for. Those "mechanics" knew less than me about cars. Pathetic.

The BBB gives them an F rating -- wonder why? Could it be that after FOUR trips, with no loaners available, my car STILL had the Service Engine Soon light go on before I got home??? They don't know what they are doing, they are rude, and they don't care. The General Manager won't return phone calls. Avoid the dealership, but ESPECIALLY the service department!

11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.

Payne's has been serving the Houston area since 1973. We are a full service automotive maintenance and repair facility. We service passenger vehicles, light duty and medium duty vehicles whether gas or diesel. We welcome retail customers as well as commercial and fleet accounts.