Brake repair service near Katy, TX

Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!

great job!

I would like to use this opportunity and thank you for your help! You are great!

Came to house to evaluate car problem. Was leaking transmission oil. Determine it was only a hose replacement. They are a trustworthy Company. Fixed problem same day. Recommended future items to look at for near future to prevent future problems. Very friendly family.

I found the shop to be very clean and the waiting area impressive. The work they did for me was done on time and for exactly what they told me. I will be back!

DO NOT take your vehicle here for repairs unless you know EXACTLY what needs to be fixed. Firestone will do whatever it takes to get your invoice to at least a $1,000 total. I took my car in to have tires rotated, oil changed and car looked at for rough idle. Firestone ran a diagnostic and said I needed new spark plugs (the car only has 76k miles!). On top of this they assured me that I was in dire need of front brakes and rotors, but that the back brakes looked good...I thought, wow, how nice that they were honest enough to not scam me into all brakes and rotors being replaced. I went ahead with changes and my bill came to a little over $1,600. I drove off, the car still idled rough. I went back and got the fuel injection cleaning, but it still did not seem right. Only after a few full tanks of Chevron gas w/Tektron did the car seem to run smoothly. (Because of this, I question whether the $800 for spark plug replacement was necessary). A few months later (and only a few thousand miles later at best) the check engine light came on. We took car to local Advance Auto Parts who obtained code for us free of charge. We took the car to Firestone, gave them the code and also asked them to take a look at a rattling noise coming from exhaust--the heat shield. Based on the code they said we needed a smoke test. Once test was done, we received a call from them stating we needed Solenoid and Fuel Cap replaced. They also said bill would be around $300. We said ok. Once solenoid work was done, we received another call from Firestone who strongly recommended replacing rear brakes, rotors and Axle seals! I said, let me guess, this will total about $1,000. They gave me break down and sure enough, $1,000. I told them no thanks, to only fix engine light problem. They proceeded to call us back 2 more times stating it was dire we had these additional repairs made. We smelled something fishy and kindly declined the recommendation again and again. When we picked the car

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Great work and fast service. I will definitely go back.