Brake repair service near Mesquite, TX

It's not really that parts for an old E-55 AMG only come from Germany and are obviously gold plated. Everything else would be a 6 Star if it was a available.

I was really hoping to find a great honest mechanic in the area and thought Mastertech would be that place. But we took our Mini Cooper in to get an inspection done and for some reason, on that day, the service engine light was on. Therefore, they couldn't inspect it. We paid for a diagnostic test to be done so we could get the work required done to pass inspection. We were told that the part would need to be ordered and it would take about 2 days to come in and it would take 1/2-1 hour for the service. I was quoted a price over the phone for the repair. He told me that Mini did not carry the small part that was needed and that he was going to have to get it from another auto parts store and go pick it up. He said that Mini only sells the entire assembly which would be much more expensive. But over a week went by without a phone call to tell us the part had arrived. So we called on a Wednesday and they said they would call back. Never did. We called the following Friday and they said they would call back. Never did. So we called the following day, Saturday, and we were told that the tech guy who quoted me the service was now in the hospital and that they couldn't do the repair because they don't know the exact part to get. They referred me to Mini and to get a rental from them, which is now going to cost me major $$. Remember...the tech guy told me that Mini does not sell just the small part needed (only the entire assembly). Not to mention that Mini (the dealer) charges 300% on their parts and labor. Chris, the one I spoke to on Friday and Saturday, seemed to not know anything. He just told me to take it to the dealer. If I would've known they wouldn't do the repair, I would've had the diagnostic test done elsewhere (somewhere that could). Because now, I am out that diagnostic fee and it cannot be applied to my repair as they promised. I feel terrible that the tech guy is in the hospital, but it shouldn't be that difficult to know which "pigtail" to use in our car when they have all my auto information on file (make, model, VIN, etc.). VERY UPSET AND DISAPPOINTED!!

Dropped off my car for a wheel alignment being told to pick up after 45 minutes. After coming back right at the 45 minute window, come to find out, no one was working on the car. Manager on Duty gave lame excuses like its been too hot this evening, etc. Nevertheless, car gets on the alignment rack and 15 minutes later was ready for me. Manager on duty, put paperwork in NTB envelop without explanation of what work was done. I open the envelop to read the alignment report, to find that the alignment was out of spec and for the most part had not changed from what was before. Upon questioning, Manger on duty says that his alignment techs had left for the day and as such had to put a general mechanic to work on the alignment. What's more that the tech did not have the right tools to do an alignment.Apparently the alignment techs have their personal tools and NTB does not provide them the necessary tools. Seemed very rubbish to me. Looks like I just pissed off 90 minutes of my life with the alignment being just as was before. I am mad about the fact that when the car was signed in for alignment, no one in the shop mentioned that they will not have the right guys working on it nor that they did not have the tools. This seems very deceitful to me. These guys just lost a customer & I sincerely hope that they loose more !!! Very Irate customer ...

12/2/12 "service date"- Rude customer service. Kevin helped me when I walked in to get a diagnostic code on my car and said I would have to wait since there were customers behind me which was fine. The thing that bothered me was that we he told me that he answered the phone and took the call and left me standing there. Didnt even offer to try and get someone else to help me or get another associate to take the call so that I would be helped. I had enough, went over to Auto Zone, I got my code in 5 mins and was very helpful.

Do not use this company. I paid $220 for a service he did not provide. He supposedly filled my car with freon and I was told it was a little cooler but still warm I had to pay an additional 100 to have freon put in my car and was told it did not have any freon. He lied and no service was provided. This company is a RIP OFF. DO NOT USE THEM

Auto Electric Services is a business that specializes in automotive electrical diagnostics and repairs. We are the shop that can (and WILL) figure out any electrical problem that plagues your vehicle when nobody else can. Statistically speaking, 92% of our customers are referred by other shops and even better, 94% of the cars that enter our shop are accurately diagnosed and repaired. In the uncommon instance we don't find your vehicles issue, we don't charge for the diagnosis. Stop wasting time and money. Bring your vehicle in today and make us your last stop. Mention this listing and receive $25 off your repair bill. This offer excludes diagnostics only.