Engine repair service near Ponder, TX

I took my car in to get realigned at about 8 am, and was told it would be about two hours. I was the first and only customer at the time. I came back around 11 am to see if it was almost finished, and they told me it was just getting taken into the bay after seeing another truck being pulled out. I finally get a call at 1:02 pm to let me know they have STARTED working on my car, but they needed to file something down on my car in order to realign it, and that it would be two hours of labor. I decide to just pick it up instead, and when I arrived they charged me $20 just to jack it up claiming they had done some work on it already, and, "their time is valuable." Apparently my time isn't, to them. They also let me know that if I wanted to bring it back to finish the job, it would be around $245... of course, they would knock off the $20 I had just paid. The mechanic tried to explain to me the work I was paying for, but was mostly incoherent and seemed to be drunk or smacked out. He also made my car stink like corse body odor, and tobacco. I do not recommend this establishment for, or to, anyone.

I have 8yrs of professional experience in automotive performance and repair. I specialize in 4x4 repairs and modifications. We cover everything from general maintenance to extreme modifications.

Took my car there and they were unable to even diagnose the problem after having the car for 2 weeks. During the 2 weeks they had the car, I called numerous times to check on the progress. Was told they were doing "tests" and was told the mechanic would call me later. Never received any calls. Decided to take the car to another shop and when I went to move the car, the mechanic told me he would move it for me the next morning. At lunchtime, a friend called me to tell me they still hadn't moved the car. When I called them, April told me to come move it myself. I informed her that I had been there the previous day to move it and the mechanic said he would get it moved for me. The shop the car was moved to had the problem diagnosed within a couple of hours.

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.

i lost faith in Overseas Car Care, aka Overseas Service Haus, aka Overseas Service Auto Haus after having my car there for 3 months for a bad fuel pump. had it towed to another shop only to find out that they Overseas had removed about $2000 worth of perfectly good parts and threw them away. They refused to replace them. to give them 1 star makes me sick.

I have been going to 3rd street garage for a little over a year and have had several things fixed on my jeep. One was the steering box in my jeep last year. When I picked up my jeep the airbag light was on. The mechanic told me to just unhook the battery and the light will go away. I did that and the light remained on. I called Melvin and he said bring it in. I also had a leak in my radiator so I went by there . They were suppose to fix the radiator and fix the airbag problem created when they were working on the steering box. I was even told by the mechanic that is was a clock spring that probably broke while working on it. When I picked up the jeep they fixed the radiator and did not fix the light. When I asked about it they told me they they need to order a special tool to see what the problem was but they said if it was the clock spring then its on them, and if its my airbags then its on me. WHAT??? My jeep was fine when I let you work on it and now there is a problem. It should not be anything I have to deal with. I called back to see if they had this "Special Tool" and was told that Melvin would call me back. That has been 5 days ago and I have not heard from anyone.. Also I find out from them that the whole time, including now, that my airbags will not work if I have an accident. I have had my kids in that vehicle quite a bit and never knew this. The place is ran horribly and is very dirty. I am sure they they have done some people right, but the experience I have had with them has been HORRIBLE. The fact is there is probably no special tool and they are just hoping I don't come back. The spring cost over $400 they told me and that's $400 that they should eat, not me. Save yourself the hassle and go somewhere else.