Transmission repair service near Richmond, TX

Let me start by saying don't ever bring your vehicle here. I can't believe they're still in business, and I can't believe I'm the first to review It's a really long story, but I can only use 2000 characters, so I'll give you the bottom line. They refused to acknowledge problems which they created, yet fixed them secretly when the car was brought back. Bolts and parts were missing after the work was completed. The car will not shift into gear, and makes horrible screeching, grinding, and clanking sounds when the clutch is not fully engaged. You have been warned. 2007 Mini Cooper S Turbo.

I am shocked that Bemer Motor Cars auto repair would receive good reviews when the owner/operator Mr. Julian Martinez has done nothing but give me the run around on an estimate to repair my 1972 Mercedes. He had my vehicle for nine (9) business days and could not give me an estimate when he promised the estimate in two (2) business days. After the second business day ended, Mr. Martinez kept telling me to come back tomorrow and he would have an estimate. This went on for the next seven (7) business days until I picked up my Mercedes and took it to another repair shop. With this said, customers "BE AWARE". What Mr. Martinez finally gave me is an offer to purchase my classic 1972 Mercedes for $1,500.00. Something to think about before you trust your investment to Mr. Julian Martinez owner and operator of Bemer Motor Cars / Auto Repairs). May GOD forgive him for the way he has treated me and the treatment he is about to give you.

About two years ago I took my car in to have a new transmission put in. It cost me 900 dollars but it was done quickly and I didn't have any problems with it. I've only driven the car 5000 miles since then and never on the freeway cause i use my newer model vehicle to travel longer distances. I recently got on the freeway to go across town while my newer car was getting a tune up and it would not shift to overdrive. I called and they said they would look at it and two days later they called me stating that I needed a new transmission and it was gonna cost an additional 800 dollars. I asked if they had taken the transmission out to check it and they said no. I informed them that the trams is only 2 years old and that it had only been driven 5000 miles to no avale. They said the transmission is only under a 1 year warranty and that I can take it somewhere else. Not a good experience at all and these people will rip you off

RUN,RUN,RUN,RUN,RUN,RUN,RUN,AWAY THE OPPOSITE DIRECTION! THEIF,THEIF,THEIF. I TOOK MY CAR IN FOR ELECTRONIC CHECK BECAUSE IT WOULD HESITATE SOME TIME. I LEFT IT AT MANAGERS REQUEST. I CAME BACK AND THEY HAD TAKEN MY TRANS OUT AND TORE IT APART. I TOLD HIM TO PUT IT BACK TOGETHER I DID NOT AUTHORIZE OR REQUEST THIS! HE SAID THEY COULD NOT PUT BACK LIKE IT WAS CERTAIN THINGS WERE DAMAGED (DURING PULLING IT APART I'M SURE). AND IF THEY DID IT PROBABLY WOULD NOT BE THE SAME AS WHEN I BROUGHT IT IN. BOTTOM LINE I WAS FORCED TO PAY FOR A REPAIR OF NEARLY THREE THOUSAND DOLLARS, THE CAR ONLY COST FORTY EIGHT HUNDRED. BY THE WAY THE PART ONLY COST ABOUT FIFTY DOLLARS. I COULD HAVE A YOUTUBE VEDIO AND REPLACED IT MY SELF OR JUST BOUGHT A USED TRANS FOR THREE TO SIX HUNDRED AND PAID TWO OR THREE HUNDRED TO PUT IT IN. THE OWNER DID NOT KNOW OF DAVES (MANAGER) TACTICS I'M SURE. I'VE HAD WORK DONE HERE BEFORE DAVE WAS HIRED. I COULD HAVE TAKEN LEGAL STEPS, BUT FOR OLD FRIENDSHIP SAKE, I DID NOT. THIS IS NOT TO GET EVEN BUT TO INFORM THE UNSUPECTING, ALL TRUSTING, NIEVE, AND GOLABLE PERSONS LIKE I WAS. GET THE FACTS BEFORE LEAVIN. NOT A VAGE PHONE CALL AUTHORING SOME TYPE OF WORK. BY THE WAY SCREWS MISSING, HARNESS LOSE, POPING SOUND WHEN TURNING STEERING WHEN OH AND WORST OF ALL A WHINNING SOUND, LIKE YOU HEAR FROM A CAR WHOSE TRANS IS ABOUT TO "GO OUT". IN OTHER WORDS TRANS REPAIRED WITH AFTER MARKET PARTS NOT DEALER PARTS. LAST BUT NOT LEAST, I HAVE TO HAVE THE FRONT END REALIGNED TO STRAGHTEN OUT MY STEERING WHEEL. I HAVE MORE BUT I'M TIRED OF TYPING...YOU DECIDE. I HAVE NOTHING GOOD TO SAY THAT CAN MAKE UP FOR MY FINANCLE LOSS,INCONVEIENCE,AND OVER ALL PAINFUL EXPERIENCE.

A part was ordered from this place with the vehicle registration papers. Gaberial and his friends at Garry's auto parts are so unprofessional and lies. Not only did they steel almost $700.00 for a part on a car, but they purposely ordered the wrong part, despite being given they correct information and they intellectually lied and forged signature saying that we ordered the wrong part. We tried calling and even reasoning with them. Gaberial told us a bunch of lies just to keep his commission for the services which he and Garry's Auto parts intentionally did. They like to scam and steal money. The sad thing is they've had their part untouched and unused and they still kept our money as paid out customers. Gaberial tried to hang up on us and almost cursed us out for calling him. He lies and say they have a manager who is never in. He is always out and he is never available. If you have an issues, you can not call them or count on them. We even called other people on his team who lied and said He's not in, and they would put us on hold for 40 minutes to an hour, then they would act like they could not understand anything, and from there we had to call from a different number and when we did he was steel trying to dodge us about the part and the money. we even tried to work with them by asking them to find another part for the car in exchange. they never did it, they would laugh, and lie and act like they did not understand and was unconcern and would even make fun of our situation and say, well you told us this, when we in fact told them nothing, but gave them the documents for the vehicle....They all Thieves and Lairs and they pretend to car , when in fact they don't! They are beyond a mess.

This place is not a reputable shop! My car stopped near here on November 2, and since all I needed was a fuel pump replacement, I let them do the service. Well I began having trouble with filling my tank after they fixed it. And then my car stopped again THE DAY AFTER they returned it to me. When I brought it back, Johnny claimed it was my "engine computer" that needed replacing, and the fuel pump was fine. At that point, I had the car towed to the shop I was familiar with. Turns out, the workers hooked my fuel return line into my vent system! That caused my charcoal canister and vent to fill with raw gasoline, and that repair cost me $560! Johnny also made me pay $60 for the tow back to his shop because "the problem was not related to his work". But as you can see, it most definitely was! I plan on taking this to small claims court. Don't go here unless you appreciate crappy worksmanship and being lied to!

I was baited in with a low price and promises of quick service. Once they had me by the cojones and had gutted my transmission, they changed the terms of our verbal and written agreement and proceeded to charge me three times more. They dented and scratched my car and acted as angry children when I had my car removed from them. I had to pay another shop to finally fix the problem. My experience with the other shop wasn't a great improvement either, but Rene's Transmissions is in a class of their own as far as being an all around sham and scam of an operation. If you value your hard-earned money stay away from them.

Went in for a transmission service & less than 24 hours my car wouldn't go in R or D. Now, im told that I might hve to pay out of pocket.