Engine repair service near Saginaw, TX

Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater on an 08 S550. A few weeks later I had to return due to a squeaking noise coming from the rear wheel area. Mike said the bolt used in the repair was too long and it has been corrected. But now the car is leaning the passenger side air struts are now bad which will be an additional $2,438.58. During this process of driving my car from the rear of their business to front parking area, my fender weld was damaged cutting a groove around my passenger front tire and my car accumulated paint overspray from the paint and body shop next door. I asked Mike if I could get a wash, his response was their not a car wash ??. I expressed my experience in the form of a curtesy note left on the desk of the owner Josh on the day of pickup 06/30/22. Josh didn’t reach out until 07/11/22. The day of Josh reaching out I explained everything again. He basically said he wasn’t responsible for the overspray but if I send him the invoice for the purchase of my tire he will reimburse me. I had the tire replaced the day of our conversation sent Josh the invoice per request and followed up with a call to verify that the invoice was received. Josh (owner) hasn’t rectified the issue as of yet 07/18/22. It appears he doesn’t plan on doing right by me. There wasn’t anything wrong with my struts prior Sam & Joes correcting the bolt that was too long and my tires maybe had 250 miles on them. After that entire experience with Sam & Joes all I asked of Josh was to replace the tire. He Failed. My $2,303.39 visit cost me $5,023.85. Just heads up trying to cut cost at Sam & Joes may cost you more. Mr. Rivers

This is a DISHONEST shop. I had a misfire on one cylinder and they gave me a false diagnosis of a failed open injector - $273 to replace. It seemed like a reasonable diagnosis at the time and since I was about 300 miles from home I authorized the work. A few hours later I picked up my truck; the misfire was fixed so I paid the bill. When I got home I immediately noticed that they replaced the ignition coil (a job that should have cost under $100) but never touched the injector. The business owner adamantly insisted they replaced the injector but it was obvious to me that they did not, and an independent Nissan dealer also confirmed in writing that the injector had not been replaced. I eventually got my money refunded by filing a dispute with my credit card company. I HIGHLY RECOMMEND LOOKING ELSEWHERE for vehicle service. There are plenty of honest shops out there, but this is certainly not one of them.

Had my corvette worked on recently, as always I received top quality service from start to finish. Mr. Wagner was especially helpful with his excellent technical insight and suggestions. Superior customer service and solid professional repairs will continue to earn my dollars, Thanks Brian Schafer

They repaired a cluster and a torque converter

have been with Acute for a few years now. Chris, Josh, Brandon and all of the staff are absolutely wonderful. They really care about their customers. Extremely reasonable price wise and so many times, fixed small things free or told me what to do. Thanks folks. I have recommended you to so many many people and I will ALWAYS take my vehicles to you for repairs, questions or advice. thanks for always being there for me and all of your customers! Lenore Hutchison

This is my first experience with Japanese Auto Repair. What a great find! These guys really know what they are doing. Had a check engine light on my 2016 Prius come on. Upon arrival at their shop, the first thing I noticed was that David, the owner, had all of his training certifications and credentials for Toyota up on the wall which gave me a high level of comfort. I also got a real feeling of trust when dealing with Tony who took care of me. These guys are honest and take the time to explain the issues. Their pricing was also very fair. I took it to them at 11 am yesterday and they had me out by 5 pm. I will be taking my Prius back to Japanese Auto Repair for any future work I may need. Derrest S. Farmers Branch, TX

I was a customer for a very long time until You started using predatory practices. I’m out . I noticed other people doing the same thing . It’s a shame .You had such a good rep and well now you just don’t.

As always very professional!!!

This shop does excellent work and stands by their performance also they go above and beyond in work ethic. Very pleased with work they did for me

We are locally owned and operated so you can expect that personalized touch. Our goal is to provide you a place where you can confidently bring your vehicle for repairs and know that you will be treated with respect and your issues will be addressed quickly and at a fair price. Our expert technicians can troubleshoot, diagnose and repair most challenging problems. We will get you fixed up at a fair price and get you back on the road in no time. Give us a call at (817) 428-0282 or just stop on by the shop.

The service at Loeffler's is great as always. Josef and Joel are always top-notch and responsive to the care and feeding of my older 190E.