Mechanic Advisor

Auto Body Shop in San Antonio

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Auto Reviews in the San Antonio Area

  • 5 stars is simply not enough STERLING deserves 10+ on a rating. The pe... read more 5 stars is simply not enough STERLING deserves 10+ on a rating. The people who work here actually care (mike & angela) are extremely professional, caring, honest, hard workers. They fought with a big ins. Co. For me, made sure my children& I had a vehicle, & took responsibility to make sure that at the end day I WAS OK -- & that meant the world to me. The work they Did was superb like new maybe better. Not to mention they have lifetime warranty --You know these days everyone is looking just to make a dollar for themselves mike & angela are different they are truly one of a kind.I definitely recommend STERLING to everyone. If your looking for professionalism, honesty, great work & value these are your guys!!

  • When my boss backed into the side of my car, their insurance company s... read more When my boss backed into the side of my car, their insurance company sent me a check after making me get an independent appraisal. However, the insurance company forgot or just plain didn't send me the appraisal document and I didn't think about Mark needing it to go off of because the insurance company just said to take my car anywhere I want to. To make a long story short this was a miscomunication between the insurance company, the independant appraiser, and me. Northside Collision just got caught in the crossfire. When mark got the work on my car done (without the appraiser's assessment due to the miscommunication) I ended up owing about $300 bucks more than what the appraiser said I would. Unfortunately the appraiser would not allow the insurance company to pay Mark for the rest of the repair to my car. Mark could have legally held my car and made me pay the extra $300, but because he had told me that he would handle ... their insurance company sent me a check after making me get an independent appraisal. However, the insurance company forgot or just plain didn't send me the appraisal document and I didn't think about Mark needing it to go off of because the insurance company just said to take my car anywhere I want to. To make a long story short this was a miscomunication between the insurance company, the independant appraiser, and me. Northside Collision just got caught in the crossfire. When mark got the work on my car done (without the appraiser's assessment due to the miscommunication) I ended up owing about $300 bucks more than what the appraiser said I would. Unfortunately the appraiser would not allow the insurance company to pay Mark for the rest of the repair to my car. Mark could have legally held my car and made me pay the extra $300, but because he had told me that he would handle this miscommunication earlier that week, he went ahead and ate the $300 dollars. He's an honest guy running an honest business with his custumors at his heart. I'll be t

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