Took my vehicle here after hitting a deer. When I got my car back outs... read more Took my vehicle here after hitting a deer. When I got my car back outside looked good, but car wasn't running yet and I did't look at the undercarriage. I drove into Austin and I could smell radiator coolant. I looked under my hood and the coolant was where it needed to be filled. I crawled under my vehicle to look for a leak and noticed that the undercarriage cover wasn't replaced and it was ripped and just tucked under. I called them they took my car to the back for about 5 mins and brought it back told me that I must of hit something due to there being new damage. Mind you not damage noted to the outer part of my vehicle. They told me that my radiator bracket was bend on the same side where the damage was originally. They ripped more of the undercarriage under my car and said that is where the new damage was so I hit something if I knew it or not and I would need to file a new claim to get it fixed. I would not recommend the place to anyone and very disappointed I went here.
IF YOU WANT TO WAIT 3 1/2 WEEKS FOR A FENDER-BENDER JOB ESTIMATED AT 3... read more IF YOU WANT TO WAIT 3 1/2 WEEKS FOR A FENDER-BENDER JOB ESTIMATED AT 3 DAYS WHILE THE OWNER TRIES TO GET THE INSURANCE CO. TO PAY MORE MONEY THAN HE AGREED TO FIX IT FOR.... iF YOU WANT TO GET YOUR CAR BACK WITH NO WINDSHIELD WASHER TANK, DIFFERENT COLORED FRONT TURN SIGNAL LIGHTS, THE HOOD-RELEASE HANDLE AND CABLE LAYING ON THE FLOOR, THE $250 FAN YOU INSTALLED ON THE A/C HANGING BY A THREAD AND RUBBING A HOLE IN THE COOLING CORE, AND THE ABS AND TRACTION CONTROL WARNING LIGHTS ON (BECAUSE OF A SPEED SENSOR CABLE ON THE OPPOSITE SIDE OF THE CAR FROM THE REPAIRS) .... IF YOU WANT TO WAIT ANOTHER THREE WEEKS WHILE THE OWNER, GRADY FOSHEE, TRIES TO GET THE INSURANCE CO. TO PAY MORE MONEY TO FIX THE SPEED SENSOR, AND THEN TAKE IT TO A REAL MECHANIC WHO DiSCOVERS THE SPEED SENSOR CABLE HAS BEEN DISCONNECTED AND AND STUFFED INSIDE THE PARKING LIGHT WELL.... AND, FINALLY,.... IF YOU WANT TO MAKE THIRTY OR FORTY PHONE CALLS LISTENING TO EXCUSES FROM THE OWNER WHILE ALL THIS HAPPENS.... THEN, BY ALL MEANS GO TO ROAD RUNNER!! Otherwise, SAVE YOURSELF THE AGGRAVATION!
I have struggled with writing this. However, the truth is the truth. I... read more I have struggled with writing this. However, the truth is the truth. I took my car there for a timing belt job and valve cover gasket replacement because of a friends suggestion. The valve cover gasket job was not done correctly and i had to take it elsewhere to have it redone because oil was leaking out of the sides. Then as time went on my car slowly started puttering,had no power upon take off and sometimes would be delayed in starting... these were gradual symptoms that got worse over time. Last month, I finally took it in to some one else and I was showed with photographs what damage had been done. They said it was a result of a BAD TIMING BELT JOB. The teeth were set two off and created a domino affect of symptoms. THANK GOD it didnt do permanent damage to the engine. However it did cost me an additional $1300.00 . So, this whole deal has been a VERY expensive ORDEAL...I am not happy with RoadRunner. The auto mechanic and myself soke with them and they had no interest in rectifying the situation......My car is now purring like a kitten...
