Transmission repair service near Sanger, TX

Horrible by payingcustomer75851 on 06/10/2014 I paid Dave Exner a good deal of money to install a supercharger and it was not money well spent. The thermostat leaks and he will not come out and fix his mistake. He came out once to look at it and said oh yeah it does leak I'll be back and that's the last we've seen of Dave. He has answered a few phone calls and his excuse was "I can't come out today, I have paying jobs." That's terrible. He since then doesn't answer calls or return messages. I called from a different number and he answered but claimed he was sick once he found out who I was. Now Im left with a car I can't drive. Stay away from Dave.

Great service! This company goes above and beyond to provide quality service. Excellent communication, friendly staff and I was informed of any issues and maintenance that was due on my vehicle to ensure it’s stays safe and reliable for me and my family. They truly care about their customers and their cars.

Farmed out my transmission and tacked on a $196 up charge over the actual invoice from another transmission repair company!

Tony and company really stand behind their work. They take pride in getting the job done right. Their prices beat the dealer and the competition hands down. They know what they're doing with BMW repairs and that's no mean feat. I wouldn't trust anyone else for my 2001 BMW 740iL repairs and service. FIVE stars!!!

GREAT place to do business with. Saved me over 1000.00 in repair costs. Ron really knows what he is doing and is COMPLETELY honest. I will take all my repairs here from now on.

I would put zero stars if I could. I dropped my car off to get a transmission put in and Juan had my car for four weeks with no work done to it. I kept being told it would be done “in a few days” that he was just waiting for a better transmission to put in my car. I was more than understanding in the delay until I received a call from Juan that my car had been stolen off the lot and that the mechanics leave the keys in the cars since they “move them from lot to lot”. I did not receive a call until 4pm the day after my car was gone. He kept trying to suggest that my car had been repossessed when I’m payed ahead for my car. After filing a police report (which he was hesitant to do), and getting insurance involved, my car magically showed up the next morning and Juan was adamant that my car was not stolen, even though he checked his lots and asked his mechanics and he was the one to make the police report. When I got my car back, my things were thrown around, there was a bud light tall boy open and empty in my car plus many brown paper bags that the beer cans come in. They drained 3/4 of a tank of gas and put about 150 miles on my car. Juan was not apologetic and when I picked up my car he only spoke to me to tell me my keys were in the car. They don’t have cameras and they don’t have insurance for these kind of things. The savings are not worth the experience.

No starts wasn’t an option!! My car broke down while traveling down 35E on a Sunday and it happened to be next to that shop-so I had it towed there since I live 4 hours away!!! So I call Monday morning to see if it can even be fixed...I get a quote and say ok...after all that work is done there’s more so I allow that as well...so a few days go by and it’s now Wednesday morning so I call to see if it’s ready and they say yes so I op in my rental and head that way...I arrive around 1:30 and the car isn’t ready bc it had started to overheat again so I wait at restaurant until they call at 4 to tell me it’s good to go...I don’t even make it all the way out of Dallas before it starts to overheat but by then they’re closed...so I park on the side of the highway for it to cool for about 30 mins and take off...well I made it for an hour then it died on me in Georgetown which is still another hour and a half from my home-and I ended up not eleven getting home until 1:30am bc I had someone come get me! I call them today about a refund and was basically told to go fuck myself...I don’t understand how someone can take your last $1000 to fix a car that you had already told them you weren’t sure if it was fixable or not and be ok with themselves...I would’ve rather them told me it has too many problems to be fixed-bc now I’m out $1000, no car, and wasted an entire day-I have never been so disappointed in my entire life!

I would not take any car or truck to these guys. I have a truck that has had a transmission replaced by these guys and it lasted 7 months but was 200 miles over the warranty period. These guys would not work with me at all and basically said they didn't know why the transmission failed. Then they told me it would be $390 to tell me the transmission was bad?? My reply is no kidding that is why i brought it to a transmission shop? When they couldn't tell me what caused the break down and wouldn't work with me on the price of repairing it, I told them I was not interested in putting another $1400 down for another transmission, they didn't even put it back together they threw the transmission and all the parts in the back of the truck and left it. When I towed the vehicle to Eagle Transmission in Richardson the tow truck driver said this is not the 1st time he has picked up cars they have done this to. I went to Eagle for $1150 I have a good solid transmission like the one in my other truck they did and it has 100k miles on it and still pulling strong. These guys are not good and apparently they get business because they are right on I-35. Very bad move dealing with them in the 1st place.

Eagle Transmission and Auto Repair has been a trusted name in the Lewisville and surrounding areas since 1983. It is a family owned and operated shop and has an A+ rating with the BBB.