Ford service near South Houston, TX

Thank you for your work on my vehicle

Just had some repairs done to my 2008 Ford Diesel. I was quoted over a 1000.00 at another shop for repairs that were not even needed. Dorsett's saved me almost 350.00 dollars as the truck did not need what the other shop said it needed. These guys are VERY knowledgeable on diesels and the work was performed to my complete satisfaction! The staff is very friendly and I look forward to doing business with them in the future.

Gibbs Car Care is offering auto repair, auto service, auto AC, and auto diagnostic in Pasadena, TX.

This place is so unprofessional, dishonest, and rude. They told me they do diagnosis for $29.99 but charged me for $70 instead. Their reason is that i turned down the first price the first time. That does not make any sense. Also they did not clarify that $70 is the regular price. It is so cheap to make business like that. So make a low price just to attract customers but charge them extra when they actually go there? Just give me the original price, don't play any games. I would still go there to check my car because it is still cheaper than dealers. Now after all these dishonest act, i will never go to this place, same goes to EVERYONE that I know. When i confront them, they gave me rude attitude and saying come back another day if i want to keep on arguing or robbing the place??! No body is going to rob you, YOU robbed me!! what an attitude. I am not a complaining person but this is so unprofessional and this is not how you do business for what i know. So Do not ever go there, it is the last place on this earth that you will go for your car. Actually, cross that off, i would rather let me car die on the road than take my precious car to that damn place.

I would NEVER, EVER go back to this place. I needed to get my catalytic converters replaced and called for a quote. Their quote was cheaper than anyone else and I already called 5 other places. But what struck me as odd was that quoted immediately, unlike the other places I called. All the other places had to do a little research and call me back. My feeling was that it might be too good to be true. And I was right. They had my car for almost two weeks and didn’t look at it until they already had it for 4 days. In the end, they never fixed the problem and just wasted my time and money. In addition, they would also say they would call back and NEVER called me back. I ALWAYS had to call them. I’ve got better things to do than to keep following up with a business that has my car. I’ve read several reviews about this place on various sites and wished I had read them and avoided this place. THIS IS THE WORST BUSINESS I HAVE EVER DEALT WITH.