Came to house to evaluate car problem. Was leaking transmission oil. D... read more Came to house to evaluate car problem. Was leaking transmission oil. Determine it was only a hose replacement. They are a trustworthy Company. Fixed problem same day. Recommended future items to look at for near future to prevent future problems. Very friendly family.
Great Place, Ive been there for my bike running awful and he spends 2 ... read more Great Place, Ive been there for my bike running awful and he spends 2 minutes cleaning out the bowls and it runs great, then he spent the time to tell me what i didn't really think about witch was water in my gas tank, putting my reservoir on just lets the water go into the engine.I felt stupid for not thinking of that but he didn't make me look stupid.Cool guys, and he didn't charge me for that or the other little things he does for my bike.
I scheduled an appointment two weeks in advance because they were busy... read more I scheduled an appointment two weeks in advance because they were busy. I asked what the shop rate was and the service manager said $80/hr. Please be hear by 9am. They didn't even acknowledge that I had arrived at all. They moved my bike into the shop at 10am... and it sat there. Since I was without other transportation I watched as work was done. They did a little on mine and then moved on to other projects. They spent no more than an hour (I timed them) on mine but two hours before they were done. So? When it was time to pay the bill it was for $160 (2 hours). Oh, well, we only charged you for 1.5 hours. And, the hourly rate just went up to $89/hour. Plus tax of course. Hm... And, they wanted twice the rate for recycling my old tires. No thank you, I'll take them with me. When I left the old tires were not with my bike. Were the tires balanced? Uh, there was no need to change whatever weights were on there. Really? I got a call from Rob for the $6 he'd have to pay to recycle the tires left behind. I later picked them up. Should I have mentioned the 1/2 hour false labor or change in quoted hourly rate? I don't recommend this shop. They're not honest, timely, or trustworthy. But, my new tires are installed.
