Collision repair service near Ashburn, VA

I have had Prestige Auto fix several things on my 2007 VW Rabbit. It has been a great experience. I was having trouble with my brakes which were suddenly not working or not braking all of the time. During the winter and ice, it was difficult to know at first if I hit ice or it was the brakes. Hasi did a test drive with me, and he could sense the problem. The brakes were fixed. Then,after an oil change, he noticed the fan on my car was running really loudly. (Yes, I had heard it, but didn't realize it was a problem.) I brought the car back and he put in a new fan. I feel like this is the first time I have had a mechanic I can trust -- and who also knows cars and really wants to make sure everything is working well. I am very happy with the service and also to keep my car up to par. I know I'm driving a safe car and that makes me happy! TAllen

I can't say enough positive things about Ty Nguyen's Arlington Auto Shop. I lucked into it about eight years when I was again hit while parking on DC streets. Ty offers personal, reliable service with free estimates. Work is reasonably priced, done on time and is guaranteed. I have recommended his shop to several of my friends and they were equally pleased. My car is ten years old and looks new as Ty uses excellent products and does paint matching that restores my car to its original look. Try this shop once and you will be back.

We have had several experiences with Spectrum on the insurance side of things, meaning I am an appraiser so I can compare Spectrum to other shops in the area. They are by far the most expensive shop in the area. I do not mean expensive in terms of quality, but in terms of writing unnecessary repair estimates on vehicles. They usually write 40-50% higher estimates than other shops in the area. What customers do not realize is the higher the repair cost on the vehicle the lower the value of the vehicle will be in when they go to sell it. Their business practices are questionable at best. If Spectrum does not get exactly what they want on their estimate they will hold the car hostage until they receive full payment, even if some of the services they provide were not done. They also have a history of keeping the car longer than needed to complete the repairs. An average repair that would take 5 days usually results in a month because of multiple supplement requests and unwillingness to work fairly with the insurance company. We have also received many complaints on the quality of the repairs done and complaints about work not being completely done. As long as Glen Massie is running this shop I would STAY AWAY! Take it from the experts, you do not want to take your car here.

As an alternative to dealer servicing and maintenance that is often impersonal, over-priced, and sometimes un-necessary, our goal is to provide professional, personalized, reasonable and fixed price (as opposed to an hourly charge) service and maintenance for your vehicle in a timely manner as if you were a member of our own family. By providing complete and accurate estimates for repairs and maintenance that are only performed with your approval we are able to return your vehicle to you in a timely manner and in safe and reliable operating condition. We do not believe in re-building your vehicle to new condition at every visit, nor to performing routine maintenance prematurely as either can add considerably to your maintenance and repair costs over the life of your vehicle ownership. We are a 40 year old family owned business specializing in the repair of European automobiles. In our efforts to provide a full-service facility our clean, fully equipped shop allows our ASE nationally certified technicians to provide expert servicing on your vehicle utilizing the latest in equipment and training. Over the years, as a result of the many requests from our customers to work on other makes and models of vehicles within their families, we have gained considerable expertise in the repair of Japanese and Domestic vehicles as well.

This place was recommended to me by a near by shop which I have gone to in the past since they were not able to service my vehicle at the time. Overall my experience was wonderful. I was greeted by friendly staff who were efficient and professional. The individual assisting me was attentive and he explained things in simple terms since I am not too familiar with service/mechanical issues concerning cars. I would definitely recommend this shop to my friends and family and anyone in need of a quality shop.?