Acura service near Fairfax, VA

Overall a great place to go. I wouldn't take my car anywhere else. That said, they WILL up-charge you signifcantly to change your engine and cabin air filter. The guy said that to change a cabin air filter, it takes 30 minutes to access the filter itself, thus necessitating a charge of $50 for parts and labor. I knew that was patently false, as it can be easily accessed on my vehicle (2013 Accord) through the glove compartment, which unhinges without any tools. I bought the same cabin air filter from NAPA auto parts for $15 and installed it myself. Essentially the same speech was given for the engine air filter, and I did the same thing. BLUF: Know about how much something should cost and how easy the job is to do it.

This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA

Auto care, oil change, state inspection, emission inspection, tires, batteries, Diagnostics, transmission work etc.

Jamie(the manager) took my BMW in and. while somewhat worried about servicing it at an independant shop,quickly put me at ease with his knowledge and experience with european cars. He fixed my worn out clutch and even repaired a nagging check engine light that the dealership couldn't fix after several tries! They are fair. honest and affordable...they have a customer for life!

Courteous, knowledgeable, and professional techs with a cute owner. :) glad to find an establishment with everything you need :) they replaced my transmission in my Camry with lifetime warranty for much less than I was quoted at Aamco in downtown silver spring. Thanks Four Corner Auto Care.

“I was dissatisfied with the service provided as they failed to inform me about the need for a re-inspection. Upon returning, I was charged again for a new inspection because the initial one had expired. This caused inconvenience, as I couldn’t register my car at the MVA. Additionally, during the second inspection, they insisted on repairing a part of my vehicle that the dealer confirmed was not necessary. It seems they prioritize profit over genuine service, leaving me to cover costly repairs for something that isn’t even faulty.”and I have to bring my car i again to be re inspected so I hope this time pass and they don’t came out with something else !!

Butler Automotive Services, Inc. is a full service auto repair facility that has been serving the community since 1973. Originally located in a modest facility off North Stonestreet Avenue in Rockville, Butler Automotive has expanded and grown over the years, requiring two moves to larger facilities. Currently, we are located at 14720 Southlawn Lane in Rockville near the intersection of East Gude Drive and Southlawn Lane (adjacent to the Exxon gas station). This new State-of-the-art facility is designed to accommodate the ever changing needs of our customers. https://butlerautoservice.com/

Worked with Carlos to have a lift kit put on my brand new Ram 1500 Laramie. Price was reasonable so decided to go with them. Had appointment set for 8am but when i got there at that time Carlos told me he wouldn't be able to get to the car until after 10 so dropped the truck off at 10am. I never heard from anyone all day so called at about 4:42 PM and Carlos told the tech would need about another hour and they would call and let me know. I never heard from them so called again a little before 6PM and was told the truck was ready but there were two issues with the truck. Carlos stated the first issue is the front axle came out during the install but it would not impact the drivability of the car as long as it was on road but would create major problems if the car was used off road. Also, when the car is on a lift with the wheels hanging the axle would slip out. I explained to him that this does not sound correct and from the research I had done in preparation for the install found that no one who had installed a lift kit had these problems or would be limited to just on street driving. The reason lift kits are installed is to allow for off-roading. When I shared this with him his response was "those forum members install in their driveway with jack stands so they would not experience this but its normal". I told him that made no sense to be and I would need to see what he was talking about and scheduled to pick it up the next morning when he could put it on the lift to demonstrate what he was telling me. The next morning I arrived at the shop to discuss the issues and visually capture what he was talking about. He did not put the truck on the lift to show me the issue discussed and said the install was done correctly and not to worry about it. The other issue was he could not do the alignment since the truck was brand new. He agreed to subtract the cost of the alignment as I would have to take care of it on my own. I took the truck to a reputable repair shop who was able to do the alignment. While about to perform the the alignment the technician identified damage to the axle as there was tremendous amount of bearing grease that was pushed out of the axle boot. He, as an installer of lift kits, said this occurred due to the installation of kit being done incorrectly and explained that they didnt remove one part of the suspension correctly which caused the axle or axle boot to be damaged. There was grease on the entire lower axle and inside and outside the wheel. He wiped some of the grease from the area to inspect for damage to the boot, which he located. I called Carlos and let him know that the tech had seen the issue and told me the cause of the damage. Carlos told me he and I were not discussing the same issue and I told him I will be taking it to the dealership for them to assess the damage. I fully expect to be reimbursed for any damages once the dealership assesses the damage. I am very disappointed as the truck is a $66,000 dollar investment that I entrusted to Kelley's Performance & Kustoms since Carlos convinced me that he had the experience and would take care of the vehicle. I am nervous to hear the cost of the damage and knowing it will not be covered under warranty will be looking for the company to cover the cost of the damages plus any follow on work to get the vehicle back to new condition.

great and fast service