Audi service near Mclean, VA

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

I scheduled my MB E430 here after about a 2 yr absence and learned it was under new ownership. From the moment I walked in to the moment I left, the service was very, very attentive. I waited for my car and was asked if I wanted any beverage, later asked if the room temperature was comfortable and when it came to what needed to be done on my car, I was brought into the service bay and shown everything that needed to be repaired, as well as what needed to be done for my safety. I was very grateful for the fine service and thought the costs were very reasonable. I would definitely recommend GAD.

Contacted Drake and it was very professional and they answered all the questions in a correct manner. All my conversations was with the owner Carl and I got the best quote. I have a 2007 Prius, first I took my car to Manassas Monroe and was quoted shy of $700 for brake pads and rotors. Next I price the parts online which can be purchase for shy of $150.00. Next I called the deal and was quoted at $534.00. Next I called Drake's and talked to Carl, and was given the price of $269.00 plus tax and shop fees which came out to $288.00. He was honest upfront and did show integrity. Yes I would use them again and will recommend to family and friends. By the way driving the car after the brake job felt like a job well done. No squeak, no pulling no jerky stops, just smooth breaking the way it should be. By the way this is my first time ever posting a review for anyone. This is how highly I thought of doing business at Drake's. Mike R

Overall a great place to go. I wouldn't take my car anywhere else. That said, they WILL up-charge you signifcantly to change your engine and cabin air filter. The guy said that to change a cabin air filter, it takes 30 minutes to access the filter itself, thus necessitating a charge of $50 for parts and labor. I knew that was patently false, as it can be easily accessed on my vehicle (2013 Accord) through the glove compartment, which unhinges without any tools. I bought the same cabin air filter from NAPA auto parts for $15 and installed it myself. Essentially the same speech was given for the engine air filter, and I did the same thing. BLUF: Know about how much something should cost and how easy the job is to do it.

I have been taking my Honda and Lexus to Freestate for over 3 years. They are helpful in letting me know what is wrong with my vehicle and what could wait until the next service. The prices are not as high as a dealer but also not as low as say a side lot garage. I do feel confident that they are doing a good job and trust their opinion.

I've been with them for over three years. Great customer.service and knowledgeable.

I had an issue with my the suspension and transaxle on my Range Rover HSE and Elite European Motors was able to replace my air suspension and correct an issue with my transaxle at a cost at a great price which saved me more than $1500 over what the dealer service quote, and they stand behind their work. Great experience!

I got my car towed here which I soon found out that it had overheated. Before this incident happened I never experienced my car to overheat. I asked them to diagnose my car and they told me the problem. I asked them once this problem was fixed would the car not overheat. Long story short I paid over $500 and it was not fixed, the car was worse!!! I drove from the lot and about two miles down the street antifreeze was literally leaking all over the road and the cat was smoking so bad I thought it was going to catch on fire. I took the car back 3 times and it never got fixed. I came in with it just overheating to the radiator now leaking and the problem not fixed. They would not find out the problem without me paying more money. If I would have known from the beginning there was a major issue I would have never wasted my money. I end up junking the car after replacing the radiator and still had a problem, then took it to n Dodge for them to do am diagnosis. All tune and lube completely got over on me and I talked with the service manner and the store manager. In even called the corporate number only to find out they were a franchise. I was beyond upset and disappointed because I trusted them. I will never go to another all tune and lube or recommend them to anyone!!! I had to junk my car at the end after having it for five years with no major issues!!!

These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.