Mechanic Advisor

Towing Service in Newport News

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Auto Reviews in the Newport News Area

  • shannonreviewedThorntons Auto Repair

    This repair shop not only targeted me as a woman, they targeted me as ... read more This repair shop not only targeted me as a woman, they targeted me as a military black woman. They fraudulently charged me for repairs not rendered and used intimidation tactics to keep my vehicle. I had to call the police to deal with the belligerent owner who was also very belligerent towards the police. Additionally, they kept my car and refused my payment method because they were upset that I questioned all of the charges. They had my vehicle for more than 6 weeks, with no calls for updates. They stated that they didn't have my number. The tried to add a $400 charge after they said my car was ready for pickup and I had to bring my significant other to the shop to investigate and found out that what they were trying to charge me was not needed and provided them training and the part so that they car can be repaired. Finally, due to me questioning them and they belittling me they decided to increase the cost by $200 just because. I was also called a retard as well. Any military or African American people DO NOT USE This company!!! I gave them one star because this website would not let me post without at least one.

  • NathanreviewedFair's Auto Repair

    The owner is extremely smart and is a guru when I comes to cars. Very ... read more The owner is extremely smart and is a guru when I comes to cars. Very good pricing and quick turnaround times. Will continue going back with all of my vehicles -Nathan

  • lisareviewedJB's Auto Service

    This is the only place to get an inspection. PERIOD. They are the most... read more This is the only place to get an inspection. PERIOD. They are the most honest shop I have been to in the 10 years I have lived in Virginia Beach. Being a female, I feel am getting ripped off and at the mercy of other locations. They even took time to look into some repairs I had to have done to an another vehicle I own...at a dealership, which they though might be questionable. I noticed their attitude and demeanor to the 6-7 people that came in as I was waiting...and always, respect, concern, and honesty. Ask for Bill!! And make an appointment. Bill really likes appointments! Thanks to Larry, too.

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