Harris communicates well and always provides great value and speedy se... read more Harris communicates well and always provides great value and speedy service for the work they perform. Thank you
Had read from others that this was a fairm and honest place to take my... read more Had read from others that this was a fairm and honest place to take my vehicle for a yearly inspection, so I set an appointment.... Of course, since my vehicle is fairly old, I get rejected. When I asked for some clarification of why I was failed, I got very little cooperation from the man at the front desk, who listfully blasted off a quote of $920 parts & labor. I was SHOCKED, and requested the return of my keys, as I could not afford such a stiff price to get an Inspection Sticker, which was supposed to cost around $15 - $20. I asked for a printout of the parts and services quoted, and was met with this, "We don't do printouts, but there will be a list on your receipt. I thought they were required by law to provide a list of all parts and services suggested, but I guess I was wrong. In any case, there was a listing of problems on my receitp, but they were extremely vague. Just read: Front headlight fixture cloudy. Front Brakes not at spec. Front headlights failed. Rear brakes not to spec. Leek on rear parking brakes.,and nothing more. So, I deciphered as best as I could, and replaced the rear brakes, not being able to find anything wrong with the front brakes. I could find no leek, nor residue in the rear of the car. I replaced the two signal bulbs in the front light assembly, and Used some Turtle Wax, and sand paper to clean up the light covers, which were actually a bit filmy. I figured out how to adjust the headlights, and straightened them as best as I could with just a Level, a socket wrench set, and a Tape Measure. Next, I will return for a reinspection, fingers crossed. My lowered rating is mainly because I felt that the eldery gentleman at the front desk was somewhat rude to me, and very unhelpful, providing purposely generalized answers to my iquiries about my vehicle. Also because I was denied an itemized breakdown of a LARGE amount of work they intended to charge me for. I will see what happens when I go back for the reinspection, but for now, I am not thrilled!!
Great people, great place. I trust them completely when I take my car... read more Great people, great place. I trust them completely when I take my car in for service. I won't go anywhere else . -Diane Dalhoe