Electrical repair service near Norfolk, VA

Todd brought my Z back to life. They also do business with a personal touch and this will be my service center from now own.

I was extremely happy with my visit. Kevin was very knowledgeable and was able to provide me with all the answers I asked. I found Big Al's very honest and very fair priced. This was my first visit and yes I will return. Rich, who worked on my truck, actually came in and explained what was going on and showed me the actual bad parts. When I could not afford to buy rear calipers, there was no pressure at all. I highly rate them. Thank you, GL Newport News, VA

Nice, friendly guys. They know what they're doing. Prices are way below competitors. They even work on motorcycles, so when my husband needs them, they'll be there.

My last visit was today and as always, they are impressive and my van is running well again. All three of my vehicles are serviced here and I cannot say enough good about them all. Some of the problems with my vehicles have been frustrating to resolve, yet they worked patiently to fix them all. Today, after the work on my van was completed, I brought my Subaru in because I had a slow leak in one of the tires. They fixed it for free!! THAT is the service I get from this shop and I will always support them.

This repair shop not only targeted me as a woman, they targeted me as a military black woman. They fraudulently charged me for repairs not rendered and used intimidation tactics to keep my vehicle. I had to call the police to deal with the belligerent owner who was also very belligerent towards the police. Additionally, they kept my car and refused my payment method because they were upset that I questioned all of the charges. They had my vehicle for more than 6 weeks, with no calls for updates. They stated that they didn't have my number. The tried to add a $400 charge after they said my car was ready for pickup and I had to bring my significant other to the shop to investigate and found out that what they were trying to charge me was not needed and provided them training and the part so that they car can be repaired. Finally, due to me questioning them and they belittling me they decided to increase the cost by $200 just because.

The work was done efficiently and at a minimal cost. It's not necessary to take a car or truck to the dealer. Any parts can be ordered by any mechanic, but not just any mechanic knows electrical systems like Mike Hartman does. He has been working on my family's vehicles for years. He is the best mechanic on the peninsula.