Audi service near North Springfield, VA

The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

I've used Daniels exclusively for over a year now. I won't go anywhere else. These guys are honest, they will not upsell you, and they offer fair prices on repairs. I highly recommend!

I scheduled my MB E430 here after about a 2 yr absence and learned it was under new ownership. From the moment I walked in to the moment I left, the service was very, very attentive. I waited for my car and was asked if I wanted any beverage, later asked if the room temperature was comfortable and when it came to what needed to be done on my car, I was brought into the service bay and shown everything that needed to be repaired, as well as what needed to be done for my safety. I was very grateful for the fine service and thought the costs were very reasonable. I would definitely recommend GAD.

Contacted Drake and it was very professional and they answered all the questions in a correct manner. All my conversations was with the owner Carl and I got the best quote. I have a 2007 Prius, first I took my car to Manassas Monroe and was quoted shy of $700 for brake pads and rotors. Next I price the parts online which can be purchase for shy of $150.00. Next I called the deal and was quoted at $534.00. Next I called Drake's and talked to Carl, and was given the price of $269.00 plus tax and shop fees which came out to $288.00. He was honest upfront and did show integrity. Yes I would use them again and will recommend to family and friends. By the way driving the car after the brake job felt like a job well done. No squeak, no pulling no jerky stops, just smooth breaking the way it should be. By the way this is my first time ever posting a review for anyone. This is how highly I thought of doing business at Drake's. Mike R

Overall a great place to go. I wouldn't take my car anywhere else. That said, they WILL up-charge you signifcantly to change your engine and cabin air filter. The guy said that to change a cabin air filter, it takes 30 minutes to access the filter itself, thus necessitating a charge of $50 for parts and labor. I knew that was patently false, as it can be easily accessed on my vehicle (2013 Accord) through the glove compartment, which unhinges without any tools. I bought the same cabin air filter from NAPA auto parts for $15 and installed it myself. Essentially the same speech was given for the engine air filter, and I did the same thing. BLUF: Know about how much something should cost and how easy the job is to do it.

I've been going to Marv & Mikes for over 20 years. I have never been disappointed. When I married, my husband was a "dealership " person. He finally became frustrated with prices and poor service. I'm glad to be back to using Marv & Mike. They never fail me.

“I was dissatisfied with the service provided as they failed to inform me about the need for a re-inspection. Upon returning, I was charged again for a new inspection because the initial one had expired. This caused inconvenience, as I couldn’t register my car at the MVA. Additionally, during the second inspection, they insisted on repairing a part of my vehicle that the dealer confirmed was not necessary. It seems they prioritize profit over genuine service, leaving me to cover costly repairs for something that isn’t even faulty.”and I have to bring my car i again to be re inspected so I hope this time pass and they don’t came out with something else !!

Butler Automotive Services, Inc. is a full service auto repair facility that has been serving the community since 1973. Originally located in a modest facility off North Stonestreet Avenue in Rockville, Butler Automotive has expanded and grown over the years, requiring two moves to larger facilities. Currently, we are located at 14720 Southlawn Lane in Rockville near the intersection of East Gude Drive and Southlawn Lane (adjacent to the Exxon gas station). This new State-of-the-art facility is designed to accommodate the ever changing needs of our customers. https://butlerautoservice.com/