Engine repair service near Potomac Falls, VA

As far as my experience goes, the mechanic team there is the best. Phil has helped out my entire family and the array of issues our cars have had (Acura, Ford, Infiniti). I went in today to see him for the first time, asked for him by name, and he came right out and had me pull my car up to the bay. He then ran some scans based on the issues I told him and laid it all out for me, advised me on a starburst that I recently got on my windshield (and gave me a company he recommended), and a couple of other issues. I basically harassed him with all my questions/concerns and got straightforward, honest advice and it cost me NOTHING. He was a really big help, and one of the other mechanics even came over and gave some input. Did I mention this was at 4:00pm in the center of McLean? Busy time, and they were that helpful.

I got a recall notice saying my airbag could deploy without warning and the repair department at Koons tells me not to worry about it. REALLY?

I have a big jeep and big tires, could find a place around that wasnt' going to charge me hundreds of dollars just to change the valve stems. I got referred to weber tire by a friend and I'm so glad they did. They charge me a quarter the of the price any where else did and they got it done fast! I planned on it being there for a bit so I had my wife pick me up to go to lowes. They were already working on it before I left and by the time I was a lowes, 5 minutes later they called me and said it was done and even cheaper than they quoted me. I'll definitely be returning to these guys!

Diagnosed correctly the source of the noise and fixed the problem. Thank you very much .

i wish this website had a negative rating kind of thing. This place truly deserves -10 or so. They are here just to loot the customers. On phone they mention less price for tire installation but when you go in, suddenly the prices the doubled and you have to argue to get the right price. They took about 3 hours just to install the tires and I was being told it would take an hour... No one even had the courtesy to apologize to the customer. They also wanted me to replace tire fluid for $80 but on going to some other garage to confirm if I needed one, I found didn't need one... So this place really sucks. There are many other better places to go to in this area.

The arrogance and anti customer service attitude of the 2 men who seem to always be the ones working the counter makes this Exxon a place you don't want to go. STAY AWAY if you can. If you want excuses rather than good service this is the place to go!

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