Great experience ! My car died at work, wouldn't turn over at all. Roa... read more Great experience ! My car died at work, wouldn't turn over at all. Road Dawgz sent one of their mechanics out that day, went and picked up the part for me and everything.They got my car fixed and ready to go before my shift was over. I saved in towing fees and their cost to replace the part was extremely reasonable! Happy customer here!
Please take a moment to read this....... I've been using this service ... read more Please take a moment to read this....... I've been using this service since April of last year, first in Fredericksburg, VA and then in Richmond, VA when they provided the service. I currently have three cars on there 9.00 monthly plan. Two weeks ago after washing my car 2012 Mercedes Benz SLK 250 there I notice a 10 inch scratch above my passenger door. I immediately bought this to there attention and filed a claim. Few days later I received an email denying my claim stating the cloths they use could NEVER scratch a vehicle. On the day this happen was one of the busiest I've ever seen there, cars were back up all the way onto Hull rd. It was non-stop for hours. As I proceeded through the wash I got more of a rinse, then a wash, I didn't get the complete cycle I paid for. It's my argument that with that much traffic that the cloths picked up something off the car in front of me dragging it along my car before dropping off. The car were run together so closely there is no time for the cloths to be clean or for any foreign matter to shake loose. To be told by someone in claims that this could NEVER happen is unacceptable. The estimate to repair was 500. I've been a loyal customer for almost a year using there car wash 2-3x a week. I had hoped they would have treated me better but I guess bottom line trumps customer service. I recommend finding a car wash that is touch less is safer. I went with them because there deal is best. Guess I'm finding out now that it ending up costing me more in the long run. I'll spend more and go to Car Pool! Ron Lockhart
These guys did an awesome job. They came out on time and got straight... read more These guys did an awesome job. They came out on time and got straight to work. We had 2 cars that needed some work and they fixed both all for a reasonable price and got me and my family back on the road. Will definitely use them again.