Collision repair service near Stafford, VA

This is Restore Collision Center and I would like to address the complaints listed by Shawn on 4/8/13, Amy 7/17/13 and Judy on 8/23/13. First, Shawn is a fictious posting. We only repaired one Pontiac G6 and that owner was contacted and found to be very satisfied. No insurance company has ever called, written or contacted me with any complaints. Second, Amy. Amy did complain about the color of the inner trunk lining on her mustang. We couldn't correct it within the week she left it here, but we would have taken care of it for her. She never brought it back. However, I will note, she received several awards on that vehicle from the work we performed. In additiona, we received several plaques from her and the Mustang club before and after that time. In regards to their truck, we told her husband many times we didn't think it was worth fixing. He asked us to try and we put it on the the frame machine several times, cut and welded it in a few places. We even tried to get him to purchase a better Ford truck that we had. Many times we told him it wasn't worth it, but he insisted he just wanted it fixed well enough to use as a trash truck. Many times we told him it was totally messed up and wanted him to come into the shop and work with us. The amount they paid us for all the work we did up to the point they picked it up. Judy, 8/23/13 - This falcon was originally only supposed to be for a nice paint job. We were told that it was ready to be primed and painted. When we got the vehicle it had many rust, rot and holes in the fenders, trunk, quaters and lower doors. We told them it would take a lot more time, and that it would cost additional money. Yes, a restoration takes a long time. But the car is beautiful and I have many pictures and many people who watched the progress. Still, out of almost 2000 repairs that this shop has completed, I can count on one hand the customers who we just couldn't satisfy. We are very accomodating and we war

Very dishonest! Rude as hell. Over charged for work that was never even done. Owner Mike lied about work that needed (or didn't need) . I took my car to a better shop that did my transmission right and for far less money. Stay away from W.T.