Oil change service near Triangle, VA

Go here expecting to get a simple job done, and next they you know they hit you with the " Oh there are Unicorns jumping around in your engine.. you should get that fixed today" I waited for almost 7 hours to get this "work" I went there for a "FREE" tire rotation next thing you know i'm out $500 because of "necessary" repairs. Oh yeah and if you want to know how long it will take.. just wait someone will tell you... WHEN you get up and ask them yourself. Very unprofessional and rude. I'd rather push my car home, then ever go there again!

Forza was great, they did my timing belt service about $200 lower than anyone else in Stafford. Staff are courteous and informative, the shop is clean and well organized.

Happy going in, not happy leaving... I questioned the work and value... spoke to some knowledgeable people afterwards and 2 repairs done by this shop have been done inappropriately and done at a higher rate than should have been. The owner seems nice and helpful and knowledgeable, but seems to look out for himself rather than the customers interests first.

I visited this store in January of this year2015. I went in to pick up a alternator and purchase a thermostat for my truck. The man at the counter was just finishing up with a customer. As I stood in line waited for him to call the next customer in line. He just starred at me as to give me a look like I was there for him and he wasn't happy that I was there needing to make a purchase. I sure many of you have met this type before, you know, the person who just stares at you and doesn't bother to say hello or may I help you. So I told him I needed a thermostat and was picking up a alternator. He asked me for the year make and model of the truck, then he wanted the engine size. I told him and I told him the engine was a Cummins(diesel). I told him I didn't need a gasket, but he proceeded to be a know-it-all and said it it required. I have changed this before but wasn't sure so I took the gasket. His whole attitude was like he was God's gift to mechanics at the early age of 20-24.I took the parts and went to the cashier. No sooner than I got there he was walking by saying his good byes to the cashier. Well this would explain his demeanor and customer service attitude. I got home to install the thermostat and alternator just to find as I thought, I didn't need the gasket and the thermostat was the wrong one. The know-it-all turns out to be a fake. Oh and the new alternator was bad.

I took my van in for a state inspection and I was told my front breaks were down to less than 1/32. I ‘M a competent mechanic, but I decided to pay for service to save time. The bill came in 30 dollars over the estimate and the owner told me it was for "assorted cost". I asked what those were and the answer was floor mats and topping off the brake fluid (really!) . Now I had been sitting in the shop for 2 hours and heard him give stories to one customer after another, So I requested to see my old pads. Guess what? They all were all 3/16 (Three times the legal limit) or more! So I said that he was in the wrong and I wanted him to make it right. At first he said he’d put the old ones back, but when I said ok to this he said he’d charge the full cost anyways! Then When I said I’d take him to court he tried to rip the used parts out of my hand, hard enough to give me a small cut! Any how I’m going to court and I want to warn every one about this slimy business.

At Mr. Tire, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

Everything from a simple oil change to replacing the transmission... We handle it all. Engine making a noise... bring it by and let our mechanics take a look at it. We offer Fast and Friendly service you can count on.

At Mr. Tire, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.