Smart service near Auburn, WA

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.

One of the best auto shops I've ever been to! You can tell they genuinely care and aren't just trying to make a quick buck off of you. From the moment I walked in, till the moment I left I felt well taken care of! The little blond girl at the front desk was so sweet and made sure I was getting the best price. 10/10 I recommend. This is the only shop I will be coming to from here on out. Mariama J. Seattle, WA

I would not go anywhere else, given service, personable crew, total satisfaction with repairs, maintenance, and cost. Candace Naisbitt Burien, WA

Wonderful friendly service

Friendly, knowledgeable, honest & upfront!! I highly, highly, HIGHLY recommend A1 Transmission!! My car now brakes like a dream! Thanks guys!! Trina M. Fort Lewis, WA

I needed a replacement on my keyless entry due to overuse and I took it to the dealer thinking it would be something simple. The time and fee quoted seemed high and I called Moose's. The price they estimated seemed reasonable and they did the work for me. The final bill was over half less than the dealership quoted. The shop is beautiful and they focus on service. Marsha M. Puyallup, WA

Dragon auto is the place. They have a quick turnaround, stick to the quoted price, and do good work. My 2006 Chevy Express van needed a new water pump and radiator tank. They replaced them, did all the periphery work, changed the oil, checked all the fluids and a general safety check. I trust their work. David S. Seattle Wa 2006 Chevy Express Van

I'll never go to Smart Glass again, and recommend you don't go there either. They replaced the front windshield of my Crown Victoria, but the windshield wipers now don't go down all the way when off. I took it back the next day for them to fix it. It was obvious, they didn't know what they were doing, were not able to fix it, and said it was just like it was supposed to be (only that's not a true statement as it's different than when I brought it in). They fiddled around for close to two hours with it and didn't fix it. The rubber molding around the driver's door was not watertight. The rubber molding under the hood that they had taken out to replace the window was not put back all the way. They don't pay attention to details at all. I don't expect to pay close to $200 and come away with my car in worse condition than when I brought it in. Very poor customer relations. They have an attitude: If you're not happy with the work, it's just too bad for you. They don't interact with you, except to say if you're not happy you can take them to small claims court or the Better Business Bureau. It sounds like they have enough experience to know that these are the options to offer to dissatisfied customers. Stay away from Small Glass!

Quoted me a price and was more expensive when I came back for the car

I drove to Firestone in Redmond to get our actively leaking radiator fixed. Firestone was unable to fix our car for 5 days. So I went next door to Autosys and they were able to fix the car in a more timely manner. Tyler at the desk frequently communicated the status of our Excursion with us. The price of labor and parts was reasonable and fair. And....I got a ride home from one of the workers since our car had to stay there. I will definitely go back!

I found the staff to be Audi experts and enthusiasts. I really appreciate that they went above and beyond to fix the car correctly, and communicated with me each step of the way. would highly recommend!

I really like these guys. They really know what they are doing and unlike a lot of mechanics seem to really actually care about the quality of their work through their attention to detail and communication with the customer. I had them bring my car back to life which was neglected for a long time by me and I was surprised to they were able to actually fix all the issues for a very reasonable price. I feel like I can trust these guys which is all to often not how I feel when I have been to mechanics in the past over the years. Thanks Rali-Round, keep up the good work! Jason Elkins