Brake repair service near Harbor Heights, WA

Mobile on-site automative repairs. We come to you. Emergency & weekend hours available.

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.

Just got a new alternator in my car even though I told them that the battery and alternator were still good. Somehow they talked me into a part not needed! $615.00. I trusted them and they failed me! Its the starter!!! When I called to ask for help they were very put out and told me that it was the alternator anyway. Nice!!! You would think they would help someone that just gave them good business. Never again!!!

DO NOT RECOMMEND. I took my car in to get tires changed over. I have low profile tires and they are difficult to mount but I expected a professional business to know how. Boy was I wrong. I got the car back and all 4 rims were scratched all the way around the lip. I went and got the manager and he said he was the one that mounted these. He then started saying look at how dirty the rims were and I obviously didnt take care of them so I had probably done that. I was getting so angry I just walked away and later just decided to cut my loses and let it go. 2 Months later I had 2 tires go flat on me. I had it towed to the closest shop and they took a look and said Wow the beads on the inside and out were damaged because of improper mounting. I went back to Midas and showed them the other shops written statement and said all I wanted was reimbursed for the tow and the new tires that was put on. He blew me off and said no. Long story short, I would not trust them with my car and the manager does not care about customer service or satisfaction.

No one likes to shell out hundreds of dollars to fix an unexpected car malfunction, but Hermann's made the process easier with affordable pricing, knowledgable staff and a speedy process. When my car's AC went out during a particularly hot spell, Victor recharged my AC quickly and it was significantly cheaper than some of the other places I've looked at. All the staff was easy to talk to and they really knew what they were talking about. Hopefully I don't have another car problem anytime soon, but when I do, I'm definitely coming back to Hermann's! -Marina Howell