Diagnostic services service near Kent, WA

The work that was done on last visit was done properly, albeit very expensive. I received a Quote for more work that needed to be done. I contacted other Subaru Repair Shops and got their quotes....They all come in at 50% or more less for exactly the same work. I was disappointed, as I have been going to All Wheel Drive for several years. I trusted them. I understand that AWD needs to make money, but charging 50% more is over the top for me. They have lost me as a customer.

I had immediate help when my car wouldn't start. We ran up against a weekend and a holiday. However, they got the work done in a reasonable timeframe and one of the things we really appreciated was their communication with us. They took time to talk with us, explain the situation and also returned calls. Hockett and Olsen went above and beyond to help us. They have managed to keep our very old cars running. We will continue to use their services in the future.

Love these guys!

I’m very pleased with Northshore Automotive. It’s the only place I bring my cars to for maintenance. Why? They do excellent work, they have reasonable prices, and they have excellent customer service. It's one of those things you just want to keep it for yourself, but I guess I have to share. I would not go anywhere else!

I had my vehicle towed into there shop after finding them on Yelp as the best in the area and was informed that my timing belt had broken. They got me fix that same day the charge was over $300 less then what I had call around to other shop and got prices to make sure that there price was competitive. I was shocked that they were the best on yelp and the lowest price BY FAR!!! No extra charges when I picked up and the did a inspection and let me know of other issues I needed for my vehicle without pressuring me into anything.

Hands down best experience I've had at an automotive shop. I will definitely be bringing my car back in the near future :)

Nearly half-a-million miles logged on my two vehicles and both have run perfectly under the care of Auburn Foreign Car. Latest visit in my 13+ year affiliation with these folks was last month. I was impressed once again with their attention to detail, clear and thorough communication, and outstanding diagnostic and repair work. Over the years, I have never once needed a second opinion, a re-do by somebody else, or a course in anger management after dealing with this outfit. I figure that if I am shelling out my hard-earned cash, a merchant had better deserve to have it. AFC deserves to have it.

These people are great. They're patient and courteous no matter how silly or technical I feel my question They explain so I understand. They seem to be on my side too, one place told me I needed expensive services and Laura explained exactly how and why I did not need what they said. I trust them completely.

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.