Brake repair service near Normandy Park, WA

These people are great. They're patient and courteous no matter how silly or technical I feel my question They explain so I understand. They seem to be on my side too, one place told me I needed expensive services and Laura explained exactly how and why I did not need what they said. I trust them completely.

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.

Just got a new alternator in my car even though I told them that the battery and alternator were still good. Somehow they talked me into a part not needed! $615.00. I trusted them and they failed me! Its the starter!!! When I called to ask for help they were very put out and told me that it was the alternator anyway. Nice!!! You would think they would help someone that just gave them good business. Never again!!!

I’m very pleased with Northshore Automotive. It’s the only place I bring my cars to for maintenance. Why? They do excellent work, they have reasonable prices, and they have excellent customer service. It's one of those things you just want to keep it for yourself, but I guess I have to share. I would not go anywhere else!

I had my vehicle towed into there shop after finding them on Yelp as the best in the area and was informed that my timing belt had broken. They got me fix that same day the charge was over $300 less then what I had call around to other shop and got prices to make sure that there price was competitive. I was shocked that they were the best on yelp and the lowest price BY FAR!!! No extra charges when I picked up and the did a inspection and let me know of other issues I needed for my vehicle without pressuring me into anything.

Hands down best experience I've had at an automotive shop. I will definitely be bringing my car back in the near future :)

Nearly half-a-million miles logged on my two vehicles and both have run perfectly under the care of Auburn Foreign Car. Latest visit in my 13+ year affiliation with these folks was last month. I was impressed once again with their attention to detail, clear and thorough communication, and outstanding diagnostic and repair work. Over the years, I have never once needed a second opinion, a re-do by somebody else, or a course in anger management after dealing with this outfit. I figure that if I am shelling out my hard-earned cash, a merchant had better deserve to have it. AFC deserves to have it.

If you want a business that stands behind their work, than I would highly recommend this shop. A friend had recommended Efrain and EG motors, as they had built and installed a complete engine in his older mini van. It runs great to this day. I brought my 99 Ford Contour to EG Motors for a complete clutch replacement after 182k on factory parts. They performed the job quickly, reliably and economically. They also backed their work in writing with a 12 month, 12,000 mile warranty. Something many auto shops no longer offer, especially on older vehicles. We picked the car up and it shifted and drove as expected. After driving the car on its new clutch for 11 months and 11, 924 miles, the clutch suddenly emitted a loud popping noise. It would than not shift out of its current gear or into another. We brought the car back to EG motors, only a few miles and days prior to the expiration of the initial warranty period. The transmission was removed for diagnosis and upon examination of the clutch and its components, it was clear a spring had released from the new clutch plate. This was clearly a manufacturer defect and absolutely no the fault of EG motors. They took immediate action and replaced it without question. We again took the car home and again, a few months later, we noticed another issue with the “new” clutch, as it appeared to have developed a slight slipping. We discussed this with Efrain and he asked us to return the car to his shop. They again replaced our second clutch kit and upon pickup, they insisted on a test drive to ensure we were completely happy with the second, “new” clutch, which was from a different manufacturer. The work, time and expense EG motors performed on our vehicle went over and above my expectations. They were genuinely concerned that our car performed as we felt it should and really listened to our concerns. I would not hesitate to recommend Efrain and EG motors to my friends as I know you can count on them to solidly stand behind their work and back their product. Thank you Efrain and EG Motors. Aaron Abrahamson Lake Forest Park