Mechanic Advisor

Oil Change and Lube in Seattle

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Auto Reviews in the Seattle Area

  • GailreviewedSuburb Service

    While on vacation in the San Juan islands we developed a problem with ... read more While on vacation in the San Juan islands we developed a problem with a wheel. The big tire store chain where we bought the tires looked at the car and said they could not identify the problem and it was out of their range of service. We called several of the Subaru dealerships in Seattle but they had no appointments available. The next morning we called this service shop at 7:30 am. Howard said to bring it in and they would triage it for us. WHAT A RELIEF those words were to us. They had us repaired and out of the shop by 11:30 that morning. We felt so lucky to have found this shop. Turned out it was the big tire store that had caused the problem to begin with. They cross threaded two of our lug nuts and three others had not been tightened. A big THANK YOU to SUBURB SERVICE. You people were the greatest!

  • Love the personal service. Typically parts are lifetime warranty. Unfo... read more Love the personal service. Typically parts are lifetime warranty. Unfortunately this one was not ... only 1 yr manuf warranty. Tom and the rest of the staff were great.

  • Thanks, Tom, and staff!

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