Brake repair service near Vashon, WA

These people are great. They're patient and courteous no matter how silly or technical I feel my question They explain so I understand. They seem to be on my side too, one place told me I needed expensive services and Laura explained exactly how and why I did not need what they said. I trust them completely.

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.

Just got a new alternator in my car even though I told them that the battery and alternator were still good. Somehow they talked me into a part not needed! $615.00. I trusted them and they failed me! Its the starter!!! When I called to ask for help they were very put out and told me that it was the alternator anyway. Nice!!! You would think they would help someone that just gave them good business. Never again!!!

I’m very pleased with Northshore Automotive. It’s the only place I bring my cars to for maintenance. Why? They do excellent work, they have reasonable prices, and they have excellent customer service. It's one of those things you just want to keep it for yourself, but I guess I have to share. I would not go anywhere else!