Oil change service near New Berlin, WI

Most reviews on Prestige Auto Service in Glendale are favorable, however our experience with them was not. We took our Lexus SUV in for rear brakes (pads and rotars). While driving it home, we immediately notice a noise coming from the rear wheels and brought it back to them the following day. The owner, Scott, took it for a test drive and thought the rear brakes needed to be bled, so I agreed to have them do that (at a cost of coarse). We were still hearing the noise when we got it back. About a week later the noise suddenly began to sound like a freight train (seriously). A mechanic at service garage that I drove by said it sounded like the parking brake, which it turned out was the case. I had to have it towed to Prestige, at 7:45am on a Monday. They finally got it back to us on Wednesday at about 4:00pm. In all, we were without use of our SUV for 7 days-for a brake job. In all fairness, they fastened a shield that was loose under the truck- as a token of apology I suppose. They didn't charge me for fixing what they knew they missed, but I feel he should have gotten to it sooner. Sorry! We won't be back! Rudy (Shorewood)

Tried to get me to buy a filter by acting like my filter was terrible when it was fine. Typical procedure of this company. These people are liars and do anything they can to jack up the bill. Requested the cheapest oil and said I never pay more than 40-50 bucks when I get my oil changed and then they used the more expensive oil and my bill was about 90. Pretended like they were giving me a deal by taking 10 dollars off.

Durand Automotive in Racine, WI, is your trusted local auto repair shop specializing in comprehensive diagnostics, preventative maintenance, and high-quality auto repairs. Our expert technicians handle everything from brake repairs and emissions testing to wheel alignments and suspension repair, ensuring your vehicle stays in top condition. Visit us for reliable service that keeps you on the road safely and efficiently.