Engine repair service near Racine, WI

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

Terrible experience, continuous brake noise post repairs. Do not trust, not resolution per Bob Lutter.

DO NOT visit here for repairs, or you will regret it. My lovely sister, who suffers from an intellectual disability just recently, came here to get her car repaired and has been taken advantage of. To be completely honest, her car is a total rust pile and a piece of junk that needs to be scrapped due to the wonderful Wisconsin snow and "Salar de Uyuni" valley of salt that has completely destroyed her car. Robert Wesel and his wife who run this Meineke franchise looked at my sister's car and said it would cost $2,000+ to get it repaired. So my sister paid the money after draining her entire 401k retirement (seriously, she didn't have much) and had it repaired, weeks later, she had more issues, and was told it would cost another $400 to get it repaired, now, after all this money has been wasted on her car and still more issues she was told that she should no longer fix the car, because it just is not worth it, because the car is a "rust bucket" and that it is "dangerous" to drive, and could "fall apart at any time", yes, that might be correct, but of COURSE, she is told this AFTER the fact that all these repairs have been completed. It is obvious that these people have no morals, empathy, or ethics whatsoever seeing they knew this car had major issues and still went ahead and repaired them, knowing darn well this car was junk and should have never been repaired in the first place, due to the low value of the vehicle and its terrible undercarriage and condition. How can you take someone's money and later tell them that their car has the worst case of rust you have ever seen? And is not worth fixing? Robert Wesel will take all your money, and then tell you the truth after the fact. Stay away from these crooks, and no matter where you go, always get a few estimates before getting major repairs done.