Brake repair service near Wauwatosa, WI

Most reviews on Prestige Auto Service in Glendale are favorable, however our experience with them was not. We took our Lexus SUV in for rear brakes (pads and rotars). While driving it home, we immediately notice a noise coming from the rear wheels and brought it back to them the following day. The owner, Scott, took it for a test drive and thought the rear brakes needed to be bled, so I agreed to have them do that (at a cost of coarse). We were still hearing the noise when we got it back. About a week later the noise suddenly began to sound like a freight train (seriously). A mechanic at service garage that I drove by said it sounded like the parking brake, which it turned out was the case. I had to have it towed to Prestige, at 7:45am on a Monday. They finally got it back to us on Wednesday at about 4:00pm. In all, we were without use of our SUV for 7 days-for a brake job. In all fairness, they fastened a shield that was loose under the truck- as a token of apology I suppose. They didn't charge me for fixing what they knew they missed, but I feel he should have gotten to it sooner. Sorry! We won't be back! Rudy (Shorewood)

Automotive repair these days can be complicated and finding someone you trust can be even more troublesome. We value your business as a locally owned neighborhood garage. It is our #1 goal to make sure you are completely satisfied with our service. From oil changes to major repairs, we will keep your vehicle on the road. Please let us know how we can become YOUR car guy!

STAY AWAY FROM THIS PLACE!!!! Had my brakes done in May 2014, in October 2014 I was at Tires Plus getting new tires when the mechanic there discovered ALL FIVE of my right rear tire studs were stretched out, and when they went to put the lug nuts back on, one of the studs BROKE OFF! Apparently when Midas put my rear tire back on after the brake job in May, the lug nuts were over-torqued. During the next 5 months that the damage was done, THANK GOD that the studs didn't break off while driving!!! It costs me FIVE HUNDRED DOLLARS to get the hub assembly replaced, along with 5 new lug nuts, BEFORE the car was even drivable again. I called and spoke to the Cudahy Midas manager, they refused to take responsibility, so I contacted Midas Corp and filed a claim....of course that was just as useless, they "tried" to intervene, yet in the end they couldn't do anything...surprise! Some BS about it being past 90 days, um I wasn't claiming the brakes were faulty, just the labor who damaged my vehicle! AGAIN STAY AWAY FROM THEM!!!!!!!!!!!

So far so good. Didn't give me the news I wanted to hear but they are being honest and upfront. Their customer service is top notch. Every time I spoke to them, they were always pleasant. I hope to never have the need for their services but if the need arise I'll definitely use them. No doubt giving references too.

I recently used European Auto House to do a pre-purchase inspection for a 2014 Boxster that I was hoping to buy. I contacted Nathaniel who was very accommodating in setting up the inspection right away. He read my emails and responded to my questions right away. He was able to do the inspection the same day that I called. That afternoon he called me to discuss his findings. He very quickly figured out a number of things wrong with the car that I had no idea about. He was very knowledgeable and helpful. He gave me some very good advice about finding the right car for me. He saved me a lot of disappointment, headaches and money. I will call Nathaniel for the next inspection and I will certainly use him for service once I find my Porsche.