Brake repair service near Arab, AL

If I could give zero stars I would. I originally had my car towed to integrity based off a recommendation, unfortunately that was a colossal mistake. I was given assurances that my car would be taken care of in a timely manner, but that wasn’t the case. Keeping me completely in the dark about any progress would be a huge understatement. I had to call anytime I wanted an update. Two weeks later that was still the case. After a week of giving me every excuse known to man as to why my car hadn’t been repaired yet, I decided to cut my losses and get my car and take somewhere else. Upon arriving, the owner asked me to give him one more chance and the car would be ready by Monday because they were going to put in a new fuel pump. Against my better judgment I gave him the benefit of the doubt in hopes that they would rectify the situation and all would be resolved...WRONG!!! Not only did they put in a new fuel pump that didn’t fix the problem, they also, without my consent, ordered a special $300 key that still didn’t fix my car. It was only after I called did they tell me about the key. Because the car still wasn’t fixed, they informed me that they had ordered some sensors (very vague to say the least). Fast forward another frustrating week, to the following Friday, which was just a repeat of the previous week of me having to call to find out any “progress”, etc. and my car is still not fixed. Imagine my frustration! So I call (once again) and I’m connected to a girl, not in service department but in the accounting dept. it was clear to me she wasn’t in the service dept because she was extremely rude and unprofessional. After having asked if I could speak to the owner one last time she gave me the age old excuse that he was in a very important meeting. When I asked if he could call after the meeting she rudely told me that she could not make any promises. So here’s where accounting girl says that she’ll take the key off because SHE had to pay for the locksmith...I just stand in awe that a business named Integrity hasn’t told me the truth once since this nightmare started. Yes I am frustrated, but I just don’t want anybody else to make the same mistake I did by taking their car to these people. You can find more integrity in a democrat than you can at this joke of a repair shop

We have been using LBJ Automotive for our car repair and maintenance needs for years. We are very happy with the work they do. Carys Davis

Great shop to get your car serviced. Randy stone Thanks Top notch

Took care of us while stranded on the interstate. He even came out during a horrible storm and made sure we got going -Leslie Hunter Davis

Southside Motors The Best shop in Town. My Family has been getting there cars serviced here for years and will for many more Gary is like family he takes care of our car as if it was his own.... Very real down to earth kind a people Ask Gary to show you around All the Best CG

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I called big ten before I brought in my Jaguar to confirm that they could do an alignment on a Jaguar. I was told "no problem, we can align all cars." I brought my car in and waited in their shop for my car to be serviced. While I was waiting, the shop attendant came and told me that I needed new rear tires NOW, because they were in such bad shape. I followed him into the bay where my car was so he could show me how bad my tires were. I was not going to be talked into new tires for my car so I just told the man that an alignment was all I was in for at the time. I waited another hour and the man came and told me that my car was ready. GREAT!. After I paid the $69.00, he hands me my key and says, "your not going to notice any improvement on the cars handling because we could not align your car." I said "excuse me?" He said "yeah, you are really gonna need to take it to the Jag dealer for that, but we did the best we could do here." He then gave me the specs sheet that showed all the numbers still in red. I told him "you know I called you ahead of time to make sure you could align this car and you assured me that it would be no problem. I even sat here in your shop the entire time my car was on the platform and you never came to me to tell me that you couldn't align my car for which I was there in the first place, but you DID come to me to tell me I needed new rear tires!" He says to me "I'm not going to fight with you ma'am and walked away. Worst service I have ever gotten anywhere!