Brake repair service near Orange Beach, AL

DO NOT TRUST THEM! Several years ago the Pep Boys was a great place to go for service. Recently, the management has changed and the focus is obviously on the up-sell. Last week I took my car in for an oil change and tire repair (nail in tire). Three hours later I received a call that the tire could not be repaired and I would need to purchase a new tire ($150+). After I explained that I purchased the tire there and had hazard coverage the manager Kyle replied "Oh I didn't notice." Well it's a good thing I KNEW what I had purchases. Once he checked the computer the cost of the tire dropped to $55. Kyle then informed me that I need a special engine treatment or the car's engine would be damaged during the upcoming cold weather. I explained to Kyle that my finances were limited and he stated that the cost would be $49.00. I asked for more information because I was afraid I was being taken advantage of and after Kyle's explanation I felt that it was a vital service. I said to Kyle "With the tire at $55 and the engine service at $49, my total cost will remain around $100 so I guess I better get the engine taken care of too." When I arrived to pick up the car, Al was very nice and explained that the Engine service was $99, but I explained that Kyle said it was $49. Al called Kyle as Kyle had conveniently left for the day. When Al finished his phone call he stated that Kyle said it was $99. Knowing it was not Al's fault I simply paid my bill which now was nearing $200! Upon arriving home BROKE and disheartened by the downturn in service and management at a place I use to rely on, I told the story to my son. My son (who typically drives this car) went out to the car and came back with a receipt from 3 months ago showing the car had a complete engine inspection and service from Mazda (including a computer report on the engine). I now know NOT to trust Kyle and my local Pep Boys! Sadly, a place I've used since it opened is now off the list of trusted places. Just another stereotypical, take advantage of people repair shop.

They did a great job fixing my crown Vic. Fast service and affordable. Josh Davis

Fast service, friendly staff. The prices were great and the waiting room was the best around! Would recommend to everyone!

From Chicago, we were in Pensacola and needed tires on our Ford C-Max to be aligned. The rear tires were more than an inch out of alighment, which had caused serious cupping. Baughn did an excellent job both with the alignment and taking off the excess rubber caused by cupping. The return trip to Chicago was smooth and quiet. Thank you Baughn Alignment!

Fast and friendly, good prices and nice people.

Best customer service, rates and people in town!! Larry is the best!! Tara Lauren

I needed a new auto shop on the NE side of town. I heard great things about Bob's - they delivered. Prices are higher than the old shop that I had, but the shop is in a great location so I expect to pay more for convenience. They gave me a thorough report on my aging car, and said it was in great shape. I would highly recommend these guys!

Frank Benson has been working on cars, that I know of for 30+ years. The guy is the best mechanic in town, fair prices, and will not sell you something you don't need. I take all my vehicles there.

I knew my AC repair was going to require taking the dash out of my 2001 Jeep Grand Cherokee to access the leaking part. He gave me an estimate and explained that there may be additional expenses but wouldn't know for sure until they got into it. I told him to go ahead and replace the heater core while he was in there since it was old too. He was done on time and budget for the job. I came to them again for another issue which he fixed. I would recommend John at Discount Muffler and Brake. He did my exhaust system on another car several years ago as well and it was a very professionally done.

I visited ProFast Auto on Palafox St behind Walmart. They were quick and courteous. I have dealt with ProFast for over three years for all my car needs and I have always had honest upfront service. I would recommend them to anyone who wants to deal with a shop who cares about their customers.

I saved a lot of money and working like a charm since, honest and reliable. I will go back.

The best mechanic!!! I could get my own parts and he is honst and quick! I will only go hete and recomend to all!!

This has to be the most pleasant experience I have EVER HAD working on my car. Mike the manager is one of the nicest people I have ever met! The whole team is phenomenal and I wish they were located in Tennessee where I actually live. They made sure my car was fixed correctly even though I had to stay an extra day (bummer!) <--Sarcasm. Anyway if you have car trouble please go visit these guys you will not regret it. In fact I plan on sending them a thank you card which I have never felt compelled to do at a repair place! Thanks Mike and Gang you are the best!!

On 4/25/15 my car would not start. Mechanic from AAA recommended a new battery. Mechanic from chain auto parts store said I needed an alternator. Contacted Express Oil on 9th Ave. They could do the work tomorrow, but suggested I take car by their location on 9-mile Road to have it looked at and confirm I needed an alternator - as I live near Pine Forest Road to save time and gas (ie money). Mike Cottrell, manager was fantastic. He had my car tested immediately - checked out everything - do not need battery or alternator. WOW - talk about honesty and service. I highly recommend Express Oil and would also like to thank Charles at the 9th Ave. location for his time and trouble. It was the best experience regarding having work done on my car - great job!

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