Brake repair service near Seminole, AL

Very knowledgeable

My car was making a funny sound when I Would get into it when it was cold and go to take off but when I got home and Ohio there was a crossmember bent that was pinching everything so therefore it made a horrible noise. My car did not need an alignment. I did need a tire but the crossmember needed fixed, and when they had it up on the lift, they should’ve been able to fix it and not charge me $550 for two new tires and alignment when that’s not the problem.

I made a 1 o'clock appointment to have some electrical work done on my 2015 Ford E class 450 . When I arrived on time, I was told they didn/t have room to work on my vehicle. Very when they saw on the computer that I had given them all the information they needed. I was told IF he had seen it on the computer he would have called me. So much for keeping track on what is going on in the shop. Once I saw my vehicle was not going to be worked on I told the manger I needed help getting my vehicle out of his lot. I was told OK. I went to my vehicle and waited on someone to guild me out of where I was Parked. No one came, I went back in the Lobby, there were three workers seating in the office. Then said with a loud voice " If you are not going to work on my vehicle, I need help getting out. One of the workers got up and helped me get out. Customer service did not exist for me. I chose this place because they advertised, they could do what I needed done and they had a 5-star rating. So much for their rating.

Andrew's recived my truck on monday around closing time, called me wednesday to let me know what was wrong with it. I needed a whole transmission rebuild. I agreed to let them fix it, and was ready by friday around closing time. Simply the best car service I have ever experienced. Professional, reliable, dependable and an awesome warranty. I would recommend this shop for all your car care needs. Ed

They did a great job fixing my crown Vic. Fast service and affordable. Josh Davis

Fast service, friendly staff. The prices were great and the waiting room was the best around! Would recommend to everyone!

DO NOT TRUST THEM! Several years ago the Pep Boys was a great place to go for service. Recently, the management has changed and the focus is obviously on the up-sell. Last week I took my car in for an oil change and tire repair (nail in tire). Three hours later I received a call that the tire could not be repaired and I would need to purchase a new tire ($150+). After I explained that I purchased the tire there and had hazard coverage the manager Kyle replied "Oh I didn't notice." Well it's a good thing I KNEW what I had purchases. Once he checked the computer the cost of the tire dropped to $55. Kyle then informed me that I need a special engine treatment or the car's engine would be damaged during the upcoming cold weather. I explained to Kyle that my finances were limited and he stated that the cost would be $49.00. I asked for more information because I was afraid I was being taken advantage of and after Kyle's explanation I felt that it was a vital service. I said to Kyle "With the tire at $55 and the engine service at $49, my total cost will remain around $100 so I guess I better get the engine taken care of too." When I arrived to pick up the car, Al was very nice and explained that the Engine service was $99, but I explained that Kyle said it was $49. Al called Kyle as Kyle had conveniently left for the day. When Al finished his phone call he stated that Kyle said it was $99. Knowing it was not Al's fault I simply paid my bill which now was nearing $200! Upon arriving home BROKE and disheartened by the downturn in service and management at a place I use to rely on, I told the story to my son. My son (who typically drives this car) went out to the car and came back with a receipt from 3 months ago showing the car had a complete engine inspection and service from Mazda (including a computer report on the engine). I now know NOT to trust Kyle and my local Pep Boys! Sadly, a place I've used since it opened is now off the list of trusted places. Just another stereotypical, take advantage of people repair shop.

From Chicago, we were in Pensacola and needed tires on our Ford C-Max to be aligned. The rear tires were more than an inch out of alighment, which had caused serious cupping. Baughn did an excellent job both with the alignment and taking off the excess rubber caused by cupping. The return trip to Chicago was smooth and quiet. Thank you Baughn Alignment!

Fast and friendly, good prices and nice people.

Did the repair for less than expected and completed the repair quicker than expected. Couldn't be happier with the results.

I needed a new auto shop on the NE side of town. I heard great things about Bob's - they delivered. Prices are higher than the old shop that I had, but the shop is in a great location so I expect to pay more for convenience. They gave me a thorough report on my aging car, and said it was in great shape. I would highly recommend these guys!

Best customer service, rates and people in town!! Larry is the best!! Tara Lauren

I took my car to several other shops for a problem with my interior light blinking and to no avail they could never figure out the problem. The problem started getting worse and actually started to drain the battery to the point that car would not start. After spending several hundreds of dollars I was ready to just trade the car in. I was talking to a friend about the problem and she suggested that I take it to Dave at Auto Docs , she told me I had nothing to lose he won't charge me dime if he couldn't find the problem. So I figured it couldn't hurt. I called Dave at Auto Docs and he said bring it by when I can leave it with him for a day. I dropped my car off Monday morning at 8 and he was nice enough to give me a ride to work which was awesome . we had a little time to talk and he actually explained some of the systems that could be causing the problems in a way that I could totally understand him. Three hours later Dave gave me a call and told me it was the body computer causing all the problems. Dave found a used one , which saved me a ton of money and had me fixed up later that afternoon. Thanks to Dave at Auto Docs I don't have a new car payment and I can drive my little car till the wheels fall off of it! Susan B.