Atrocious ! Dealer stated 3/4 days to repair. It took 2 weeks. Dealer ... read more Atrocious ! Dealer stated 3/4 days to repair. It took 2 weeks. Dealer called to day AC condenser was bad,it worked fine that day and previous days. Dealer forst agreed to pay 8 days car rental,then agreed to pay all rental car. Today over a week after car rental fee removed from charge on credit card to removal,now got charged for 7 days . Nothing about this repair is right. Called for 10 day check up ? Told system was down and they're too busy. I guess I no longer have a warranty?
Have had a long term relationship with Beck operation and they continu... read more Have had a long term relationship with Beck operation and they continue to surpass expectations every time! Not inexpensive but excellent VALUE! Kent Wallace
I took my previously owned ML 350 in for a B service at 56K miles. The... read more I took my previously owned ML 350 in for a B service at 56K miles. They took care to discuss with me what would be done. Mr. Piech, who worked on the car did phenomenal work. I thought the car rode smoothly before I brought it in, but Mr. Piech re-lubed the chassis and now it rides like it came out of the showroom. He also noted that the brake fluid needed replacing, and the difference in braking is noticeable. He let me know things that were fine, but noted item I need to keep an eye on (for example, difference in brake pad wear). It's nice to know I have found a shop where people still take pride in their work. I have already recommended the shop to two of my friends, and I'll be bringing my car here for as long as I own it.