Great service wonderful customer service. Clean waiting area and restr... read more Great service wonderful customer service. Clean waiting area and restroom. Mechanic was really knowledgeable and did a great job.
I would never, ever, again have my car served in any way by any compa... read more I would never, ever, again have my car served in any way by any company affiliated with rainbow muffler! When I showed him my car and asked "How long does it take to change a muffler and fix a sensor" He told me about 2 hours. Instead of 2 hours he worked with my car around 10 hours in 4 days. 1. First day I came to the shop around 11:00 a.m. I came back 4:00 p.m it wasn't done. I waited 1 hour, shift ended at 5:00p.m. He told me done, but it wasn't. 2. Second day I arrived to him and told him that sensor still not working, car driving loudly, nothing changed in my car. He told me to come next day he is busy today. I asked him what time I have to come? His answer - 10:00 a.m. and I will fix your car first. 3. The third day he showed up 10:30.In time I came it was one driver waited him. When Matt showed up two more drivers came and he started to work with the customers. I asked him and remained him that he told me "I will first" He became a rough to me and start to shout at me with abusive words. I waited him for 4 more hours till he will fix my car, but he finished it just on forth day. Never again!!!
Great service and knowledge. Highly recommend! Sean Taylor Jackson... read more Great service and knowledge. Highly recommend! Sean Taylor Jacksonville, FL