So I'm on my way to Penny Pincher to make my purchase when I drive by ... read more So I'm on my way to Penny Pincher to make my purchase when I drive by NAPA at 28th and Thomas and thought well they have good service and parts so I stop in. The guy quotes me $384 for the part and I ask him to match and I will buy here vs. 2 miles away. First he tells me he has superior parts and there's is not. Then he denies it's a rebuilt just the same... I ask him to check with the manager and he says he's the manager (I just saw his manager come by with a name tag stating Store Manager)... Anyway, he does discount some but not all and I agree to buy his "premium product" until be brings it out... It's the right one but the LED is all scratched up, obviously a rebuilt... This premium product is a terrible rebuilt for $337. Maybe if he was honest and fair his lobby would be as full as Penny Pincher's... I didn't mind paying a little extra; but I certainly mind him lying and trying to mislead me... I shop NAPA in Peoria all the time and I love their service but this dude needs a reality check.
WORST PLACE. THEY BURNED UP MY ECM AND HAVE REFUSED TO REPLACE IT.
Can't say enough great things about Shane's auto motive. We called the... read more Can't say enough great things about Shane's auto motive. We called them and they arranged to pickup our Mazda CX-9 from our house so we didn't have to coordinate a drop off. The check engine light was on and they let us know that it may be a few different issues. It ended up to be a gas cap leakage and there was nothing else wrong! Just a $50 or so fix. I am grateful we found an honest auto repair shop with excellent customer service!