Napa Auto and Truck Parts located at 2811 West Thomas Road in Phoenix, AZ services vehicles for Engine Repair, Truck Parts. Call (602) 272-5611 to book an appointment or to hear more about the services of Napa Auto and Truck Parts.

Napa Auto and Truck Parts Reviews

1
Tried to buy a AC electrical module 2003 Mer Grand Marque
June 04, 2016 | Mike | Visited, over a year
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So I'm on my way to Penny Pincher to make my purchase when I drive by NAPA at 28th and Thomas and thought well they have good service and parts so I stop in. The guy quotes me $384 for the part and I ask him to match and I will buy here vs. 2 miles away. First he tells me he has superior parts and there's is not. Then he denies it's a rebuilt just the same... I ask him to check with the manager and he says he's the manager (I just saw his manager come by with a name tag stating Store Manager)... Anyway, he does discount some but not all and I agree to buy his "premium product" until be brings it out... It's the right one but the LED is all scratched up, obviously a rebuilt... This premium product is a terrible rebuilt for $337. Maybe if he was honest and fair his lobby would be as full as Penny Pincher's... I didn't mind paying a little extra; but I certainly mind him lying and trying to mislead me...
I shop NAPA in Peoria all the time and I love their service but this dude needs a reality check.  
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So I'm on my way to Penny Pincher to make my purchase when I drive by NAPA at 28th and Thomas and thought well they have good service and parts so I stop in. The guy quotes me $384 for the part and I ask him to match and I will buy here vs. 2 miles away. First he tells me he has superior parts and there's is not. Then he denies it's a rebuilt just the same... I ask him to check with the manager and he says he's the manager (I just saw his manager come by with a name tag stating Store Manager)... Anyway, he does discount some but not all and I agree to buy his "premium product" until be brings it out... It's the right one but the LED is all scratched up, obviously a rebuilt... This premium product is a terrible rebuilt for $337. Maybe if he was honest and fair his lobby would be as full as Penny Pincher's... I didn't mind paying a little extra; but I certainly mind him lying and trying to mislead me... I shop NAPA in Peoria all the time and I love their service but this dude needs a reality check.