Ac and heating repair service near Agoura Hills, CA

Car died while driving called a few shops Oscar at Brakes Plus offer to call a tow for me they had it picked up and checked it out let me know my alternator was bad fixed it the same day I think I found a shop that I can trust for me and my family

took my girlfriend's motor home here for a carburetor rebuild and general tune-up. was told it would be done within the week. 5 months later the work still was not done. we gave up and just had the thing towed away and sold it. while it turned out extra work might need doing (like the gas tank maybe needing replacement) we never found out- the only thing that ever got done was that the carburetor was removed. she had payed the owner, Mike- $500 in advance, to encourage him to actually get something done- and it did not help. he told us he would refund the money. then changed his mind and decided he would keep $100 of it for services rendered- which consisted of removing the carburetor. after no less than 8 trips back to this place over the course of 2 months, which were necessary because he never answered his phone nor returned calls- we got back a total of $300. I personally had to go because he refused to return her money to her directly, stating her bad attitude as his reason for this. it comes down to that he kept $200 of her money - for removing a carburetor. he gave reasons for this, such as that "it was too late to return the re-build kit" but it is not her fault he waited too long to do it. we both totally did our best to work with him, and he basically stole her money

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

Great service! I was given a detailed understanding of the issue my vehicle was experiencing. With my small budget incapable of undergoing all needed repairs, they made it work. Even better - under what I could spend :) This is a quick, clean, professional, and understanding location of which I highly recommend. Chris Curtis

Don't sign anything before you can get the car checked out, if not make sure you get the Contract Cancellation if not they will want you to pay $1,300 for a restocking fee. All of my paperwork was not even completed but they wanted me to pay this all in cash , so I had to agree to them replacing the brakes and tires. Days later I had a flat on the "new" tire, so if you are looking for reliable transportation this is not the place. The cars may look nice, and the test drive may go well, but you may end up driving off with no brakes (%5) and no tread on the tires, dispite how nice, and clean the appear to look. Double check the contract before signing they added money on the cost of the car listed, and it did not come with everything listed.

The work was completed quickly and had no problems.

It was my first time going to The Great American Auto Center in Burbank and the reason I chose this Auto Center was because of so many good reviews I saw about Mr. John the owner of this Auto Center. I had a few deep scratches on my Honda Accord. John greeted me with a friendly smile and answered and explained to me in plain English how he would repair these scratches. John looked courteous and honest, and right off the bat he said to me that he will fix my car scratches at no cost to me because I'm a retired person, and I was amazed when I heard that. While I was waiting in his auto center, he spend about an hour repairing the deep scratches and touch up paints and the work he did looked great. I tipped him some but he didn't wanna accept the tip from me either. Mr. John is amazing and nicest guy in this type of business I've ever met. He's very professional and knows his work. I would definitely recommend John to anyone needing work done on their cars. From now on I'm his customer and he's my friend. Thank you John, Roobik V.

The staff was friendly and performed the alignment check quickly. I was concerned about possible frame damage on a used car that I was considering purchasing and they directly addressed my concern about that issue instead of simply telling me the car was aligned well. While waiting outside, they got a chair for me to sit in, so that was nice, too. Chris Morris