Fleet services service near Atherton, CA

I made an appointment the night before for 7:30am the next morning (apparently appointments aren't necessary though), but of course, I overslept and missed it. When I arrived at 10:30am, they were all very forgiving and super kind. Besides being very knowledgable, the staff was eager to help and was very patient at my lack of knowledge about car/auto stuff. There's complimentary coffee and soft drinks available for you as you wait, as well as magazines and free wifi. They offered me a ride to work so I wouldn't have to sit and wait. The ride to and from work was pleasant - Jim was very friendly which made my ride to work nice. They called me a few times throughout the day to update me with what's happening with my car, which was helpful.While I don't know too much about standard pricing for auto services, I think the price I paid was very reasonable. I got a smog test, safety inspection, oil change, rotated tires, replaced my air filter and fixed an annoying crack on my windshield for around $170, which I don't think is bad. They made a list of parts I should replace for next time, and did not pressure me to get the things fixed now. Ultimately, given the price and the great service, this place is a pretty good deal. I'll be coming back here for all my auto/car related needs.

Excellent service, excellent price; clean and comfortable; very personable people. I'm coming back.

Had to throw in that 4-star rating, so you'd know I was paying attention! (The new tires are fine.) *** Would like GPS advice. I'm a map-persons, but my paper map doesn't tell me where the traffic tie-ups are. I don't think I could drive and wrestle my cell phone. Are there other options you might suggest that I look into?

Sal is a great mechanic he's courteous, respectful and honest. Can't go wrong with that. It's a wonderful combination. Sherri Smith

I came to Extra Care Auto with a used Toyota pick up, for some suspected engine issues. The crew at Extra Care, truly provided extra care. They took the time to find the issue and explain what was needed and why. They showed me the used parts and what to keep an eye on. It is comforting to have complete trust in a mechanic. If you are looking for a auto repair shop you can trust. These are your guys!

Have been taking my cars here for over 15 years. Wouldn't trust anywhere else. Highest quality of work, and absolutely trustworthy. Tom Byrne

Absolutely the best Mechanics & Customer Service in the business.

This is my go to mechanic shop. My car is a 1991 Toyota Celica that was a gift from my grandpa before he passed so with that sentiment I'm trying to restore her to classic glory. This is where Chris and his trusty crew, Izzy and CJ come in. My upper engine and cooling system needed an overhaul this time but now it sounds quiet, smooth, with better acceleration while curing the overheating problem I was having. Thanks guys for the great work! Douglas J. Berkeley, CA Toyota Repair

I called Angus with a question on possible engine replacement of 01 Camry with a seized engine. I have to say, he spend a good bit of time explaining to me the pros and cons and concluded that it was not just worth the effort! My impression of him is that he is very knowledgeable and possesses excellent judgement!

I had problem with the engine with my Mercedes and was cautioned about visiting a dealership. A friend recommended this shop and I drove there .Although it was far from San Jose I am glad I did that . They did a good job and fast and were very courteous... I am very happy with their workmanship and reasonable prices. I just wanted to share my good experience with everyone. Two thumbs up! Azar S.

The BEST tire place! The atmosphere of the business is very relaxed and friendly, and they make sure that if you decide to wait there, you're totally comfortable doing so. But more importantly, they're fast and efficient, polite and courteous, and have good pricing with no tricksy upselling. I've bought tires here and had them checked just for tire pressure; nobody made me feel dumb for requesting that simple service. The wonderful person who helped me today was Kurt, and if you ever get to deal with him, he's an angel. He was super kind, knowledgeable, and respectful. He's a huge part of why Redwood General Tire will continue to get my business for years to come.

I took my car to Alex about a week ago. One of the best mechanics I've ever been to. He took the time to check what's wrong with my car and got back to me with a fair estimate and price for labor. I recommend California Auto works to anyone looking for a FAIR price and a good family business. Anyone telling you otherwise is just looking for a cheap deal versus good honest work.

Excellent quality of work and friendly staff. Tom Jameson

I have been taking my cars to Say Ray since 1969 - 43 years. When I was out of state for 7.5 of those years, I called them for help with my car and they were always responsive. I drive from Pacifica to take my car to their shop in Palo Alto. Would never take my car anywhere else! -Amy Vossbrinck

I have used A+ for my cars for a number of years now. The work is always done correctly, on time and I am treated politely. They explain things to me in terms I understand. A huge plus is the ride TO and FROM work so that I am not bothering colleagues to get a ride. I recently had to use the dealership and it reminded me why I go to A+ instead, polite, on time and professional.

I brought my BMW into Holland to assess an issue that I was having with my transmission. After the assessment, Holland said that I needed a new transmission, which would cost approximately $8,000.00. I got a 2nd opinion from another repair shop and they said that Holland was grossly incorrect and that my problem was only a minor computer issue. It was an easy fix, my car runs fine now, and the cost was a hundred bucks. I am terribly upset that Holland presumed that I should replace my entire transmission and spend $8000 when it was only a small issue with my car computer that should have been diagnosed correctly in the first place. I trusted Holland and I was misled.

Tom and the gang at PV Garage have performed services on my wife's Mercedes ... cleaning out a nasty rat's nest under the hood and repairing the wires they chewed through ... and most recently a brake job on my GMC Yukon. They are easy to work with, very fair, great supporters of the community and all around good guys. Highly recommend. Steve F.

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.