Mufflers repair service near Coyote, CA

STOP! You do not need to go to any other auto repair then right here (Japanese models only). I've been coming here since when the guys only serviced Hondas (hence the name Japanese Beetle Shop, at least back in those days). They have service our 1997 (that's right folks) Honda Accord Wagon since 1997. Mike and Dave are the BEST. Fair, honest, quality auto repair. Reliable, on time delivery. I support our local independents. Even better when they provide outstanding service with a smile. Chat up a storm with Mike (I can call him Mickey) about his kids and anything else. Highly recommended. No frills but who needs your car washed and pickup service when you can TRUST the mechanic who works on your car?

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

We specialize in domestic and import, but European cars are always welcomed. We use the latest technology in diagnostics from Snap-On that speeds up finding the solution to any automotive problem. Our shop is one of the few Enhanced Star Certified Smog Test and Repair stations, so be confident that you'll be receiving the very best in service and satisfaction. We are also a tire shop, selling new and used tires as well as removing and installing them. Wheel balancing and wheel alignment is also done here using the best technology from Hunter and Snap-On in order to remove any vibrations or steering problems your car may have. In addition to do this we do all general automotive work, from removing and installing individual components to total engine service. Established in 1992 West Coast Auto Service has been providing exceptional automotive service and repair in the Pajaro area in Watsonville for 21 years. Family owned and operated with years experience and expertise that has grown with the individuals that work here. As automotive technology changes through time, our technicians have always been up to date with the current technological knowledge that is needed in order to properly service the vehicles that come in; our ASE and Star certifications prove that.

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

I started by taking my Honda here just for a cheap oil change, but when I had other issues, I returned. Issac is unfailingly polite and helpful, and when I had a "check engine light" problem, he told me it was best to try the small and inexpensive fix first, which he did. He also researched the problem on the web, and showed me a recall which may have contributed to the problem. Issac is a born mechanic- he just knows cars! I also feel that he is as honest as the day is long. I know that many people think all mechanics are cheats, but I also know people want their car fixed for a song, or do not value a workers time and ask for lots of "freebies" or at least free advice. Glen D. Santa Cruz, CA

You guys are always the best. Juan was very considerate to explain everything on the phone to me in detail. He made suggestions for when things have to be fixed/replaced at our next visit. I took notes, assuming you guys keep that on file too... really appreciate the great service, thank you as always!