Audi service near El Cerrito, CA

Family owned business, caring, knowledgeble. Very friendly staff. I had a tricky issue and they fixed it in a timely manner.

Do NOT come here if you have an investment vehicle. I have come into this shop since April 2022 to do four installs, including speakers, a subwoofer, an amp, and a head unit. The first install was fine, but I noticed that Felipe was constantly saying that he has "been doing this for 30+ years". After the next few installs, he became more and more arrogant and his customer service skills went out the window. Instead of helping me find a solution to any issue that would come up, he would say "what can I tell you?" or "I told you there would be nothing but issues with this unit". Also, he would take 1 week vacations constantly throughout the year without notice or website updates. He would also stop answering messages via text and voicemail. The last visit was the worst on 10/21/2022. After spending $580 just for a head unit install without parts, I came for a follow-up. I asked him to add the two usb cords that came with the head unit somewhere under the dash. Thirty minutes later, he calls me to pick up the vehicle. He had drilled straight through the area under the dash without asking me or even taking off the panel first, and he did not even have the courtesy to clean up the plastic debris. I really hope he did not drill through any wiring behind it. I felt like he rushed me out because he was going on vacation the following week. Overall, I believe Felipe is someone who is unenthusiastic at this point in his career, and he will likely retire soon. I would not count on any warranties that he offers or responsiveness. This shop is disrespectful and unprofessional and puts the JL Audio banner outside the shop to shame. Take your business elsewhere. If he treated someone like me who spent a lot of money at his shop, imagine how Felipe will take advantage of you. Thanks

I've been using Yotaluma for YEARS and can't say enough good things about Ryan. We recently moved from the area (a two hour drive) and I STILL bring my Toyota Matrix back to Yotaluma. Honest, fast, responsive. Yes, as good as it gets. Larry F. El Dorado Hills, CA

Both times I've visited Antioch Tire and Auto Center they have given me great service. The people that work there are friendly, knowledgable, and who can complain about getting almost half off on changing your transmission fluids? I will definitely be a returning customer!

I brought my BMW into Holland to assess an issue that I was having with my transmission. After the assessment, Holland said that I needed a new transmission, which would cost approximately $8,000.00. I got a 2nd opinion from another repair shop and they said that Holland was grossly incorrect and that my problem was only a minor computer issue. It was an easy fix, my car runs fine now, and the cost was a hundred bucks. I am terribly upset that Holland presumed that I should replace my entire transmission and spend $8000 when it was only a small issue with my car computer that should have been diagnosed correctly in the first place. I trusted Holland and I was misled.