Brake repair service near Gardena, CA

The best in the Valley, excellent customer service, the owner is so kind, he will take care of the customer and your car, when I need to do oil change (synthetic) I go to him, and for my tires I think I bought 3 sets of tires with him for a good price. He is the Man. -Mike D.

We moved to southern California in 1992 and a couple coworkers recommended Wards to us. We started taking our cars there, and would never go anywhere else now. They are low key and never try to sell us something we don't need, they're friendly, reasonable, and happy to give us a ride to or from the house even though we don't live close to the shop. They have saved us money numerous times by telling us when something is still under warranty and could be fixed for free at the dealership; they could have done the work, charged us, and we'd have never been the wiser. But that's not the way they do business! Our daughter had car trouble on a trip and her car was towed to the nearest garage. She didn't understand what they were telling her needed to be done so she called Jim to ask his advice. He offered to call and speak with them himself and then explain the problem to her in lay terms and help her decide what to do--no charge for his time even though he got nothing out of it. Over the years, we've taken several different brands and styles of cars to them and they've never failed us. We wouldn't trust our cars to anyone else's care! They are the absolute top of their field.

Marlen Motors is offering Brake Repair, Transmission Repair, Auto Repair, Tire Service and Auto Repair Shop in Monrovia, CA.

I am new to the area so I relied on Yelp and Google ratings to help me find Hank's Tire. It's an "old school" place - been in business since the 50's and it is second generation family owned - a gem of a find. They educated me, didn't pressure me and made me and my car much happier. Thank you guys!

You should know a few things about Pep Boys right off the bat. First, they charge about the same as many dealer mechanics. So, you should basically just take the car to the dealer or an upmarket independent who has more reason to care about your car. In addition, you will wait an awful lot for service with such a markup. Again, if one pays a premium, one expects a certain amount of service. The last thing you should know is that they seem to lack an enforced policy with regard to their work. If you walk in, you are just dealing with Mike, and if Mike does not feel like giving you a refund, that is that. My story is that I took my Buick in to have it checked out since I was going to drive it across country. They charged me $485 for a belt and two radiator hoses. This is somewhat of a premium price and I will discuss that is just a minute. I got my car and drove it for a few days (it was repaired on 6/5/2014). The radiator then blew out in Jackson Hole Wyoming (on 6/13/2014). This is pretty far from where I live and it really created a lot of problems for me. The fluid it leaked was green. It turns out that they put regular pro-line coolant and not Dex-Cool as the manufacturer recommends. This is documented in the receipt and I saw it with my own eyes. Did this cause my blow out? It’s hard to say, but if a surgeon leaves a surgical sponge in the patient and they get sepsis, it’s likely they will blame the surgeon. When I brought my receipts and material to Mike Zdralek the service manager, his opinion was that I needed to prove it was their fault. The funny thing was I was extremely polite and was trying not to point any fingers. Even a simple apology would have been nice. Now I’m out $485 for the repairs which had absolutely no effect in preventing what they were intended to do. I brought the car in to prevent a radiator blow out, and they did the job wrong and it blew out … in the middle of nowhere. The extra repair cost me $471 (plus $200 to have the part driven in from Idaho Falls). So I’m out over a thousand dollars now with nothing to show for it. The interesting thing to note is that a whole new radiator at a standard mechanic costs the same as two hoses and a belt from Pep Boys. This gives you an idea of the markup they charge on work. In the future, I will not bring any business to Pep Boys. I hope that the %20 margin they made was worth it. That’s the last they will see of me and the last dollar I will spend with their store.

General auto repair.

Excellent, high quality work performed on my Lexus. Courteous staff. Honest and reliable. Fair cost for repairs/maintenance. My husband previously brought our cars in for service and was always pleased with the work performed and the integrity of the owner. Since my husband passed away, I am now responsible for bringing in my own car. I feel very comfortable with the quality of the work performed and the honesty of the station's owner.