Emissions testing service near La Puente, CA

Very bad service. They don't honor a verbal promise.Calif Labor Code:920. The employee refused to give me a free retest.Even though he had evidence I was a customer entitled to a re-test.Breach of Contract. His words were as follows:"Get out of here ,I don't want you're buisness." I was definetly mislead in comming here.

Brought my vehicle in to have it diagnosed because it didn't pass the smog test. In short, dropped my vehicle off at 9:30 am, he didn't have it ready for me until after 4 pm. Billed me over $100 for 1.2 hours of work. When I picked my vehicle up, the drivers side window was stuck half way down. Couldn't roll it all the way up or all the way down. When I asked the mechanic if he could take a look at he told me he couldn't look at it because he had "other" customers and I would have to either leave it or bring it back in the morning. Told him I needed my vehicle for work. That didn't matter to him. Ended up taking my vehicle to a friends who was able to remove the door panel and fix the problem in about 30 minutes. In summary, they had my vehicle for 7 hours for a diagnostics check that took a little over an hour, was charged over $100 for that diagnostic check and then wouldn't take 30 minutes of their precious time to take a look at a problem that happened while they had the vehicle.

Took my car there to have smogged today...they failed me and told me that I would have to pay $175.00 to have my vehicle repaired to get it to pass...I said no and went to another station where my car passed smog no problem.. Never again!!!

ok, well, i just suddenly appeared at the shop, because my car had trouble starting. being a dummy, i thought it was my battery, but, when i explained the attempts and the clicking, he knew the exact problem. i can always trust the guys at the shop. i have an old car, and they have been doing the upkeep for years now. it is a toyota truck, so it is priceless to me, and they always fix it with a smile! heros!

1

20+ years I've lived in Los Angeles and have had my Benz worked on far and wide. If I had only known Kevin at MZB West. By referral I have taken several cars to him and my own and have always left feeling satisfied and relieved. Satisfied because the quote is always itemized AND prioritized and relevant. Relieved because his work is thorough, quick, and very reasonable. Fact is the only way you will know this is to go. Thanks for your work Kevin.