Before giving this review, I gave the manager an opportunity to rectif... read more Before giving this review, I gave the manager an opportunity to rectify this situation. His proposed "remedy" was not acceptable and neither was the service. Ultimately you shouldn't have gotten a dime of our money but you did. We gave this business a chance by the reviews but our experience wasn't good at all. Our car was in their parking lot for 3 days before the requested service was even “started.” We were not kept informed of the status of the service. We had to call or drop by to get any updates. On the 4th day when we decided to get our car back, conveniently the worker stated we would be charged for service (that they did not do). This was my first time and last time doing business with them. If you are looking for a reputable mechanic/shop, stay far away from this establishment. Integrity, Customer Service, and Customer Satisfaction are NOT important features of this business.
These guys are the real deal! We have been met with courtesy, since... read more These guys are the real deal! We have been met with courtesy, sincerity, and straightforward answers from day one. These gentlemen are thorough, neat, attentive, trustworthy, and good at what they do. They run a clean shop and a tight ship, and give you a straight answer when you need it. My father (who lives in Ohio) has a great mechanic he has gone to for years, and I have long been jealous of him. After much hemming and hawing in Atlanta, after many failed attempts to get straight answers and solid work, after searching and searching for a mechanic worth his salt, my wife and I are blessed to finally have found ourselves a trustworthy, hassle-free, honest shop. They clearly enjoy their work, and this extends to you, the customer. I have never found them to be particularly overpriced, as others have suggested; rather, they do quality, well-documented work, with no hidden fees of any kind. I will take my cars to them until I'm too old to drive.
Professional and personable auto experts who are ready to answer your ... read more Professional and personable auto experts who are ready to answer your questions and work with you to keep your vehicle in tip top shape. These guys know cars, love cars and like when you call them by their first name :D