My first visit for maintenance after my Mercedes warranty expired. The... read more My first visit for maintenance after my Mercedes warranty expired. The experience was overwhelmingly positive. Herbert has a professional calmness that exudes knowledge and confidence. You are immediately aware that you and your car are in good hands. Herbert's fees are fair and he will tell you exactly what your car needs- and perhaps more importantly, what your vehicle does not need. I am very pleased that I trusted Herbert with my C300 sport package AMG, and expect to return for any and all future service needs. sincerely, Stan Kelley
These guys are the BEST! My cars have never looked better. I always ca... read more These guys are the BEST! My cars have never looked better. I always call at least a few days before to book my appointment because they are always packed - but absolutely worth the wait. THE BEST!!!!
I completely understand why others have given Steve's 1 or 2 stars. I... read more I completely understand why others have given Steve's 1 or 2 stars. I purchased a Groupon for a $59 detail. I scheduled an appointment and dropped off car before appt time (dropped off at 8 and appt was for 9). I was told "we'll get started right away", then I receive a call about 2 hours later stating that my car needed much more cleaning that wouldn't be covered by the Groupon. In addition, they didn't think they could finish until 2 pm. They also wouldn't be able to do the wax since my paint "was in such bad shape". I ended up paying an additional $50. Despite all this I left a tip (shame on me). After leaving and going to grocery store, I just happen to look in the backseat and there were crumbs in plain sight. I got in the back seat and looked at the floor, more crumbs; it looked as if they ignored vacuuming complete sections!!! I called Steve's right away to bring this to their attention; Steve's reply was "when we move the seats back and forth, more crumbs may come out" - what?!? Huh!?! SAVE YOUR MONEY! Pay close attention to Yelp reviews!
