Collision repair service near Mountain View, CA

Great job

Had my car detailing done at Mr Detail Plus in Hayward. They did a clay wax on the body and fixed curb rash in few of the rims. Fixing the rims took a bit longer than promised, so the guys did a nice complementary interior cleaning and leather treatment. Great job, reasonable price, and really nice folks.

Don't do business here. Had a minor body issue with my van that went $1k over estimate and 2 weeks over time with no communication. My wife had to call daily to get updates and was told "my manager will call you back" every day for over a week with no response. We went without our family car for so long without any apology or understanding. To top it off, they did extra work like charging for a tire replacement, alignment (i only had a scratch on a door and drove my car over 200 miles after my body damage), painting a door that wasn't affected at all, and charging us extra for a moulding job that seemed exorbitant. Again zero communication about this. Finally when I went to pick up today, they told me I had to pay $2500, then $3,000, then finally $250 after I calculated the insurance checks they had to find in their system with my own calculator. I wasn't aware of any charges due, so told them I'd call with a CC once i got home which is 19m away, but that's the only time the manager even seemed to care - when he wasn't getting immediate payment. Shouldn't have to be a fight to get my own car and not get ripped off. Never again.

Melrose Body Shop offers a diverse range of exclusive products and solutions at affordable prices. We pride ourself on providing high quality products and offer a quality guarantee on all items. Small or large, your request will be met with expert advice, individualized attention, and innovative solutions. Contact us and discover all we have to offer. Our staff is looking forward to speaking with you.