Car shaking while driving at speed. Seemed obvious alignment problem. ... read more Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.
This is my go to mechanic shop. My car is a 1991 Toyota Celica that wa... read more This is my go to mechanic shop. My car is a 1991 Toyota Celica that was a gift from my grandpa before he passed so with that sentiment I'm trying to restore her to classic glory. This is where Chris and his trusty crew, Izzy and CJ come in. My upper engine and cooling system needed an overhaul this time but now it sounds quiet, smooth, with better acceleration while curing the overheating problem I was having. Thanks guys for the great work! Douglas J. Berkeley, CA Toyota Repair
A wonderful, helpful, compassionate. problem-solving interaction. Chri... read more A wonderful, helpful, compassionate. problem-solving interaction. Chris rescued me at the last minute with an amazing solution to what I thought was an insolvable problem. Every East Bay resident should make a path to Oceanworks II door! Gail Marshall
