Auto inspection service near Redlands, CA

My friend's car broke down on Baseline Rd. Nate was one of the gentlemen that helped us. Great help, service, and hospitality. I'd go back there every time! Jay Bowman

it is true, they do "care" at the care shop .mark is the most knowledgeable person I know when it relates to anything about any motor vehicle. I first brought in work truck's for the company I worked for, then my personal pickup, my chevy Tahoe was stolen and striped and his crew put it back together again as it was, mark and his wife rose to run a tight ship and really do care about the work and the customer .they really do back the work without question on the warranty. I have only the very best comments to give, you can trust mark without any concerns because he will have already taken care of any issue before it is a problem. Michael F.

This the only shop I take my car to. It's not cheap but the best service and mechanics I've found here in AV. This is a AAA shop. Never a mistake made!

This establishment offers great customer service on top of their excellent auto services. They go out of their way to make your day easier. Kelsey Freitas

Probably the most honest place in town. I came because Econo Lube told me I needed new brakes which sounded fishy since they were about a year old. Came here and after a few minutes they said I didn't need them. They just needed some tweaking and cleaning. Boom! Worked like new, no more terrible noise, they wouldn't even take my money. The whole team is super nice. We've been here tons of times, they might not always be the cheapest game in town but they've got a customer for life. Erick Uribe

really nice guy! he knows his cars especially specific cars and what goes wrong. they were budget friendly, i will go back! 5 stars

Fast service and clean shop... recommend this shop as best in san bernardino area Issac Coronado

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.

Very poor business practices, they do not protect your property and when something happens they do not want to take any responsibility for the damage. I took my truck in to them, due to a bad transmission. They told me it would need a new rebuilt transmission and it would cost $ 2700.00 to do it. I told them I did not have the money and it would be a few weeks before I had the money. They told me that was ok, I could leave it there they would do the work and then I could pick it back up when I had the money. They told me they had plenty of room to keep the truck there rather than bring it back when I had the money to do the work. While my truck was there it got damaged, someone hit the rear driver fender and damaged the fiberglass fender. I picked up the truck and drove it to Riverside, and that evening I noticed the damage. The first thing the next morning I took it back to them he said that they would review there cameras to see how and when the damage occurred. I waited almost a week and they never got back to me to let me know what they found. I went in to see about the damage and he said that the cameras did not show anything. Rather than calling me to let me know he just figured I would go away. I am very disappointed in there actions. This not only makes me mad, but he has also lost additional work as I have another truck that needs a transmission and they will never get that work as A result of all the hassle they have put me through. If you are going to take your vehicle to them be forewarned they do not car it they damage your vehicle. Very poor business practices..... I am telling everybody to go elsewhere to have there vehicles repaired. As this is a transmission most of the time you will have to leave your vehicle there a days at a time and a lot can and does happen there.

The reason I go to Rays Auto service is simply because I trust they give the correct diagnosis and repair it correct. its hard to find a place that is not trying to make an extra buck and up sell you.

this business is a giant scam. they live and feed off people failing smog tests for no real reason. hard working people come here to have their cars tested by an honest business and get shafted with bull crap excuses and misinformation. im angry cause my car failed smog twice and as business owners these guys should except people to be angry when hard earned money is being flushed down the toilet. the first time it failed was because my car battery had died and apparently the car cpu resets its monitor checks so even tho my car passed smog with flying colors since the computer hadnt done its own monitor checks they failed it. this second time i bought a code tester to see when all the monitors were ready to go which they were when i showed up. i thought all was gona go well until the young smog technician who cant explain his way out of a paper bag tells me my car failed due to a vacuum leak. having failed smog before i asked him did the car fail smog or did it fail because of a vacuum leak. thats when these weasels start to work their magic and all they see is a big fat $$$ on hard working peoples faces. he starts to tell me it failed because of the vacuum leak then he says theres a cracked vacuum hose if i wana take a look at it... he told me there was some tape on the hose and he removed it and saw there was a crack on the boot of the hose. i was angry he even removed the tape. i thought this was a visual inspection not a remove anything you see from my car and do what you want. he didnt even ask me if he could go into my engine and star removing things from it. granted it was just tape the state laws say VISUAL inspection. im not sure if these guys are thieves or if they participate in unlawful activity to make sure people dont pass smog. on what planet does visual inspection mean start pulling tape and componets from my car ? the owner walked in and hes just a big an idiot as his technician . using word manipulation and scare tactics to get people to pay for their crooked thieving practices. they make so much money from failing people its not even funny and they know this. just before my car was smogged a gentleman had also failed because he was not aware you had to drive your car an X amount of files to reset your car monitors or regardless if your car passes the actual smog portion of the test they will fail it.. these guys are very unprofessional and its obvious they live to rip people off. yes i was angry for my car failing but what made it worse was these guys obvious scam tactics and manipulation . visual does not mean start fooling around in my car removing things you should of asked me before you did. i will never go back again and i hope no one else does either. you have been warned.

Courteous of customer's time, polite and professional. Excellence! in customer service. Adrian Yanez